Pharmacy Assistant Professor Leigh Ann Bynum had her article titled “Organizational Citizenship Behaviors of Pharmacy Faculty: Modeling Influences of Equity Sensitivity, Psychological Contract Breach, and Professional Identity”  accepted for publication in the Journal of Leadership, Accountability and Ethics. Using social exchange and social identity theories, Bynum and her team developed a model and proposed the potential relationships among model constructs to define the impact of psychological contract breach, identity salience and equity sensitivity on organizational citizenship behavior of pharmacy faculty.

Dr. Bynum also recently contributed a textbook chapter on “Customer Service”,  in the third edition of Pharmacy Management: Essentials for All Practice Settings (2012).