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April 30, 2007
Massey Students Travel to India to Work with Deloitte
Ten Massey students along with Professor Dr. Jane Finley traveled to India to experience the culture, perform an analysis of the Deloitte U.S. Accounts Payable outsourcing process, and gain a better understanding of outsourcing IT development and business processes to India.
The exciting trip began in Delhi where the group encountered the unique culture of a large metropolitan Indian city. Sara Jacobson, a MACC student who was fortunate to take the trip, stated, “I was unaware traffic laws are nonexistent in India - the lines on the road are merely suggestions, every time we drove somewhere it was an adventure!” During the group’s time in Delhi, they had the opportunity to visit a historical mosque in Old Delhi, Gandhi’s tomb, and view the capital city’s governmental building.
On the next day, the group took an exciting 5 hour bus ride from Delhi to Agra to visit the Taj Mahal. Although the trip was long, the group overwhelmingly stated it was worth it to view the “breathtaking” Taj Mahal. While in Agra, some members of the group even got to experience the annual Indian festival of Holi. Holi is a celebration of the new colors of the new season by throwing color paints and water on each other. Sara Jacobson shared, “Kristin McKnight and I noticed the locals putting a dot of paint on people's foreheads, and someone told us it means "greatness to you" and that the rest of the paint all over your face and body is just for fun!”
After returning to Delhi, the group took a 2 hour flight to Hyderabad to work with Deloitte and visit Infosys to experience and learn about outsourcing first hand. While at Deloitte, the group visited with the Region 10 Accounts Payable staff and gained a more complete understanding of the successes and failures of the current AP outsourcing process. The group also visited with the managing partner of the Deloitte Tax Services division to learn how Deloitte is successfully taking advantage of young intelligent Indian talent to offer tax services to the U.S. Following the visits to Deloitte, the group traveled to the Infosys campus to tour the gorgeously landscaped offices and visit with an IT development team currently working on a project for a company in Nashville, TN. At both companies, the group was able to experience both the professional and cultural interactions between the U.S. and India that are necessary to achieve success in outsourcing operations.
After arriving home, the group presented their findings concerning the Hyderabad AP outsourcing processes to senior management at the Deloitte Hermitage offices where the group’s analysis was well received. All members of the group expressed their gratitude for the opportunity to experience the unique culture of India and view first hand the rising economy of the country.
Posted April 30, 2007 05:35 PM
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