Belmont University

September 02, 2009

Students - "Guppies in an Ocean Full of Sharks"

It should be no surprise that I am an advocate for appropriate use of technology in learning communities. Over the last several years (with the explosion of easy-to-start-up social networking tools) I have witnessed a change in attitude within the teaching profession to embrace more of these gadgets. Resistance to embrace technology seems to have shifted from fear to more tangible factors like physical resources, training, and time constraints. This TeacherTube Top 100 Most Viewed Video emphasizes that technology is not the enemy, but ignorance (or completely shunning technology) remains a problem and a detriment to students.

Vicki Davis, author-in-chief of The Cool Cat Teacher Blog created this video. I recommend her blog and entrepreneurial spirit to anyone interested in instructional technology.

My favorite quote from the end of this video, "...technology is our friend. Ignorance is our enemy. Instead we should fear more the releasing of millions of ignorant students into the shark infested waters of the Internet. They are but guppies in an ocean full of sharks.

June 03, 2008

10 Things the Next President Should Do About Information Technology

For the most part, my posts here are apolitical...or completely void of politics. It is the romantic in me who holds out for a technically savvy federal administration. From a close friend who has dealt with the systems in use by federal regulating agencies for 15+years, the following list is not likely to happen (neither is a tech savvy administration). The slide show format on the 10 Things list at eWeek.com is not my favorite, however, I have to agree with most of the objectives...even if I'd rather the federal government not get involved in any of the 10 items. The list goes as follows

1. Launch a massive retraining program for IT workers
2. Create incentives to hire older IT workers
3. Work out a reasonable Visa Program
4. Create an energy policy for data centers
5. Create incentives for the adoption of unified communications
6. Drive the adoption of video conferencing
7. Clear up the Sarbanes-Oxley mess
8. Drive a health care IT reform act
9. Create a mandate for data portability
10. Learn to actually use the web (my personal favorite)


April 30, 2007

Conversational Media Clashes with Traditional Media of Nicaragua

Much of Central America is not well connected to the Internet and the associated mass of news and information available therein. I have been there several times and know from experience that technology may be a barrier to many but also feel that there is a growing desire of many to be part of the 'connected' world...and more importantly, to not be isolated due to lack of connectivity or the resources to take advantage of available connections. Two Sides Take Up Murder Case Online makes some interesting observations in Nicaragua where the traditional tabloid media has now collided with the "social media" world of electronic information exchange. From that article :

"Howard Rheingold, the author of Smart Mobs and a communications expert, believes this is part of an emerging trend. The poor people who earn a dollar a day don't have access to the Internet quite yet, but they've always had access to the networks through which rumors spread — and they hit the streets, says Rheingold. Some of those people on the streets know someone who's connected to the Internet, and I think increasingly we'll see those two worlds merge.
In the case of Eric Volz, there are questions being raised regarding the impact of "conversational media”:
“Just as "conversational media" could be used to exonerate the wrongfully imprisoned, Rheingold worries that it could be used the other way.

The question is, is that going to raise the quality of the public sphere, or is this simply going to be a medium that can be manipulated, [where] people become inflamed over falsehoods?
"

Good question.

Related: audio by Juan Forero for NPR


April 12, 2007

When Technology, Complaint Management, and Public Relations Meet the Blogosphere

I have been following this story over at Nashville is Talking, A Play-By-Play: The JL Kirk & Associates Saga with an interest in the community aspect of blogs and what I perceive to be a wide gap in understanding of the power that personal (or volunteer) journalism is having in the world of consumer/public relations.

There was a time when the art of complaining about products and services involved writing/typing/mailing letters to the company involved and perhaps sending a copy to the Better Business Bureau. When there were real issues and real problems, the facts (free of emotional baggage) often resulted in some sort of compromise agreement where everyone walked away happier or with a better understanding of what transpired. The time between the problem and the ultimate resolution frequently allowed all parties involved to remove highly charged, emotion-driven feelings, and simply work toward a "cooled-off" solution. There was an old PR axiom that says that if a customer is happy he'll tell a friend or two. If he's angry, he'll tell 10 or 20.." Let's just start by saying that Ward and June Cleaver are no longer with us to resolve issues in this manner. The landscape and the technology have changed the math of the old axiom.

Electronic response times to issues and crises can be nearly instantaneous. A car salesman could hear about a problem car from a cell phone as the customer rolls out of the show room. Email is ubiquitous and speedy. Those one-to-one devices pale in comparison to the dynamics of electronic communities (list-servs, mass email, and discussion boards). If you take the power of one-to-one technologies and blend it with the technologies of electronic communities, the result is a one-to-many dynamic that has the potential to disseminate information on a viral/exponential scale. Bloggers, particularly communities of bloggers (even Twitter users), can elevate the level of exposure to an issue from something personal to something that is (literally) global in the same amount of time that Alexander Graham Bell said the words, "Mr. Watson--come here--I want to see you." Thousands of words, images, and attachments can be spread with the click of an "enter" key....and reactions to those electronic elements can be published as fast as a responder can type into a blog comment box.

So the clash of an a company who resorted to the delivery of a certified letter (snail mail) and a customer who is well versed in the art of electronic communications will make a ripple across the news in the next few days. There has been damage done to the customer. There has been damage done to the company. There may even be damage to the reputaion of the law firm that finds itself in the middle of the two. Undoubtedly, there will be a new perspective on the community aspects of blogging that will emerge from this that will either enhance the reputation of bloggers and the social-activist power of these communities or there will be consequences that will damage the reputations of the bloggers and this new media technology.

There have been other cases where an individual's online presence clashed with a company. I see this as much more than that. This is a generational-technology-gap clash where technology will be on trial almost as much as the facts coming from the conflicting parties. We shall see.

Continue reading "When Technology, Complaint Management, and Public Relations Meet the Blogosphere" »


October 03, 2006

A Widening Digital Divide - California Imigrants

California imigrant children are missing the technology train:

"Many recent immigrants do not have access to computers in their homes, leaving them at a social and economic disadvantage, according to a recent study conducted by the University of California at Santa Cruz. Researchers say 70 percent of native-born Americans had computer access at home in 2003, compared with 56 percent of those living in immigrant households, a wider gap than existed in 1997, according to the report.

While nearly 13 percent of the U.S. population is foreign born and 23 percent of those aged 5 to 25 are the children of immigrants, "In California, more than half of the young people are immigrants or the children of immigrants," said the study's author Rebecca London. "If they are unable to fully participate in the new information and communications system, opportunities will pass them by and current disadvantages will be translated into long-term second-tier status," London said.

Differences in education and income were the two largest factors contributing to the different rates of computer ownership. However, researchers also found the lack of desire to own a computer to be an important factor."

Interesting thought... where do we get the motivation to own a computer? In light of recent news regarding instant messaging and growing risks of scams, viruses, and online predators...I could see why someone might be a little less than excited about buying a ticket for a family on the computer revolution train.


January 19, 2006

Churches Lag in Internet Use

Ellison Research released a new study showing that one out of every four Protestant churches in the United States has virtually no involvement with the World Wide Web. "The study, among a representative sample of 871 Protestant church ministers nationwide, explored how churches use Web technology. It shows 27% of all churches have no connectivity at all – no staff e-mail, no Web site, and no Internet connection."

Continue reading "Churches Lag in Internet Use" »


November 11, 2005

Digital Divide statistics

A Eurostat study says Europe has digital divide... and these are interesting but not all that surprising:

"A gap remains between users and nonusers or between 'haves' and 'have-nots'," according to Eurostat, the European Uniion's statistics agency.

The survey found that 85 percent of school or university students aged 16 to 24 used the Internet, while only 13 percent of people aged between 55 and 74 went online during the survey. The poll was conducted across the 25-nation EU between April and June 2004, questioning 204,029 people. No margin of error was given.

Only 25 percent of those who had not completed high school used the Internet, with the figure rising to 52 percent for those who attained a secondary school diploma and to 77 percent for college or university graduates.

Only 40 percent of unemployed people used the Internet, compared to 60 percent of those with a job, the survey said.

In total, average Internet use across the EU stood at 47 percent. A similar U.S. survey found Internet use in the United States in 2003 stood at 55 percent.

Eurostat said the low Internet use had several causes, including "missing infrastructure or access; missing incentives to use information and communications technologies; lack of the computer literacy or skills necessary to take part in the information society."

The survey found that computer use and use of the Internet was highest in the Nordic countries of Denmark (76 percent), Finland (70 percent), and Sweden (82 percent), while the lowest rates were found in Greece (20 percent).

The statistics on Greece were a surprise. Maybe the Greeks still talk to one another rather than going online...I'm thinking positive cultural influences a la My Big Fat Greek Wedding.


November 07, 2005

Non-profits slip into technology gap

Allen Shore writing for happynews.com shares some less than happy news in his article, "Love’em and squeeze’em: Charitable thoughts from the helping sector".

The technology gap also shows through in the Stanford review. Some 76 percent of nonprofits from the Bay Area have Web sites, compared to fewer than 27 percent nationally. A recent commentary by another nonprofit resource group, Npower, adds to this picture as well. It asserted that while conventional businesses have a technical support staff to operational staff ratio of 1:100 (down from 1:50 just a few years ago), nonprofit organizations have a ratio of about 1:30—another squeeze on their resources, and an issue of concern as technology becomes increasingly important.

If ever there was a place where students (and career changing professionals) interested in web design and maintenance could plug-in and make a difference, the non-profit sector is it. Sure, they can be demanding and difficult to work with...but so too wil be some future paying client, so get over it! Jump in there and help someone, you'd be amazed at how gratifying the experience can be. (IMHO)


November 01, 2005

Self-imposed digital divide

"After lagging the broader US population in online usage, African Americans are starting to catch up. A new report from eMarketer explains why.

African-American Internet users make up 10.5% of the total online population, according to eMarketer.

"But amid the good news, there is still frustration," says Ms. Debra Aho Williamson, Senior Analyst at eMarketer and author of the African Americans Online report. "Just 50% to 60% of African American households have computers, versus 70% of white households. Though African Americans are increasingly using the Internet at work, home access is a strong driver of frequency of use."

A greater concern, however, is that the remaining lag in usage may also be self-imposed. "The most worrying factor," says Ms. Williamson, "is that a large percentage of African Americans don't appear to be interested in going online, even if they have the money and education to do it."

"Some of the digital divide is self-imposed," Bruce Gordon, head of the NAACP, told Businessweek in October 2005. "A computer and a DSL line don't cost that much anymore. We need to convince more households to buy computers and go online."

It still bothers me that so much digital divide publicity points to differences between blacks and whites. Asians and Hispanics, just to name a few, are generally included in national research but rarely included in publicised reports... I'm just sayin'

Continue reading "Self-imposed digital divide" »


October 05, 2005

Inexpensive laptops sent to Africa will only get stolen

Just a few days ago, a well educated, (unnamed) Internet researcher actually typed the following into an email discussion thread: "have you ever been to Africa? ...those $100 laptops would only get stolen if sent to children in Africa". Ouch. I don't recall the last time that I went from stunned to angry in such a short time span...and I have worked hard for years to be a slow to anger kind of person. The very idea of condemning an entire continent (and essentially labeling Africans as thieves) is so wrong on so many levels. After I challenged his generalization, he added that his point was that African poverty is overpowering, social problems horrendous, infrastructure is fragile, disease is rampant (ad nauseum)...and a laptop in a child's hands, walking down the street to school would be nothing more than a target...adding that these are people who are selling their own sisters into prostitution in order to survive, they do not need laptops. While there are areas in Africa that he described correctly, his stereotypical and fatalistic view still bothers me (translation: I am not quite as angry as I was earlier).

Continue reading "Inexpensive laptops sent to Africa will only get stolen" »


September 07, 2005

Laptop vs Desktop Divide Closing...will it ever go away?

Silly me. When I purchased my KayPro II back in 1982, I thought that 64K of memory and two floppy-floppy drives was the epitome of portable computing...it DID fit beneath an airline seat (just as long as I didn't have to put my feet in the same space). Apparently, portable computers, laptops are catching up with desktop computers in overall acceptance and diffusion.

"Increasingly, notebooks are the computers of choice. Laptop sales in the back-to-school sales period, the industry's second-busiest season after holidays, hit a record volume during the first week of August, according to Current Analysis Inc. Notebooks captured more than half of all computer sales every month since May, hitting a high of 57 percent market share in August.

Two factors have driven the surge in the popularity of notebooks: Laptops have become cheaper, dipping to below $500 with some mail-in rebate promotions last month, and the surge in wireless technology allows laptops to finally deliver on their long- promised mobility."

A recent CNET article reports:

"Thanks to sales seen of late, the portable PC category is well on its way to eclipsing the 30 percent mark and should reach 35 percent of PC sales in the U.S. market by 2007, IDC said."

Wireless, portable, computing for less than one third the price that I paid for that old KayPro...Wow! In reality, the same useful power and features should (and probably do) cost less than $100.00 today...but thanks to creeping featurism, we are being manipulated into believing that more features, faster processors, ad nauseum...somehow make the computer more useful. Horsefeathers! If/when the creeping feature monster is reeled-in, information appliances of the near future will make the laptop vs. desktop discussion look like one of the silliest debates of the 21st century.


August 24, 2005

Mom and Dad, teacher says I have to have a Mac!

pc_mac.jpgBall State University, College of Education students pay price for laptop initiative...and not just any laptop computer, but an Apple iBook. I say good for them! A decision was made, a policy set forth, and as long as incoming students know the rules ahead of time, then go for it. And if your Apple iBook purchase is keeping you away from Ball State, I'll be happy to recommend a great university that doesn't have that requirement (insert shameless plug here *grin*).

Few subjects related to technology raise more passionate debate on college campuses more than the Mac vs PC debate. I have witnessed it. First cost, more often than not, trumps passion...yet there are compelling arguments to look at more than first costs (i.e. Total Cost of Ownership - TCO).

What I would really like to see in the Ball State discussion (and this may exist elsewhere) is a better case for insisting on the Mac. All through the article, creating an online or electronic portfolio for new teachers is a high priority...as it should be. But software programs like LiveText (and others) allow cross platform construction of teacher portfolios with much lower costs than new Mac hardware. I just want to see a better constructed argument. The portfolio development and multimedia shtick is a little weak, particularly in light of comments from one Indiana teacher:

"Apples are expensive, and from what I'm aware, almost 95 percent of computer labs in Indiana's high schools are PC," said Steven Fletcher, assistant director of music at New Castle Chrysler High School), whose own school runs on a PC platform. "So it's a shame for some of these students to leave college, hit the work force and be stuck with something that may or may not be compatible with what their students will be using."

I'm with Mr. Fletcher on this one. If your career path is headed toward an industry such as print publishing, photography, or graphic design then the argument for Mac dependancy is strong...this is the native platform for that workforce (generally). By all means, become an expert in all things Mac before you leave college. The opposite is equally true for much of the business world: learn all things PC (warts and all) and run with it! But whatever you do, don't leave college without a solid handle on one or the other...big mistake! How else will you be able to join the Mac vs PC debate?

Graphic by: Daniel Bozet - Patrick Thuillier.


August 23, 2005

Tennessee defines technology in education

Tennessee Education TechnologyI wish that I could get more excited about Tennessee's initiative to Test New Technology Aimed at Improving Test Scores. I consider this a sad day for Tennessee. We apparently are defining technology in education as an online system to measure how well our students are doing on standardized tests that prepare them to take more standardized tests. Please do not get me wrong, I am all in favor of providing teachers, administrators, and boards better management tools for tracking progress (or lack thereof) in our classrooms. If it makes life easier for teachers, then I am all in favor of it. But please do not fall into the trap of believing that this new tracking system will actually be used to improve any child's learning, particularly learning that might include technology.

If this is an effort to advance technology use by teachers and administrators, let's call it what it is: a new system to track progress in making our students better test takers.

You can count on the system to identify students who are just below the standards so that those students can be pushed up into a politically acceptable level...but I seriously doubt that all students will realize benefits from the new game.

To call this a "new technology" seems odd also. Govenor Bredesen himself is quoted as saying, "Businesses don’t rely on a single annual inventory to tell if they’re making a profit, and we shouldn’t be content with one high-stakes test to tell us that some of our children aren’t keeping up. This program not only tells us who needs help, but also how to help them." I agree with the govenor, in part...business management systems of one genre or another have been in place since the beginning of the industrial revolution...so why is this somehow a silver bullet, "New Technology"? (I am whining now).

I should be happy that the words technology and education are even used in the same sentence, I suppose. When those new test-taking-careers show up and dominate Tennessee's economy, we will have plenty of students qualified to apply.


August 21, 2005

Wi-Fi is a bridge, is English the Digital Divide?

We are seeing more and more cases where Wi-Fi is expanding beyond the reach of hard-wired solutions to connect people in rural and remote areas. The Christian Science Monitor article, "India bypasses the wires to bring Wi-Fi to its remote residents" is just another example of how that is happening on the other side of the globe. What I find interesting ia a pattern within the Digital Divide community (those who seek to eliminate the have's-and-have-nots segmentation of the connected world) to take a big sigh of relief once connectivity is in place. I could easily envision a Mission Accomplished banner hanging over a computer in some remote village (yes, that is a cheap shot, 'sorry). Let's pat ourselves on the back, because the Digital Divide is conquered as soon as Wi-Fi comes to town. The playing field is level, let's go celebrate!!

Let's not break out the ticker tape yet... I need to rain on this parade, even if it is just a mist of a shower:

Continue reading "Wi-Fi is a bridge, is English the Digital Divide?" »


July 16, 2005

The dragon's tale of the young and disabled

Mainstreaming disabled preschool students has been argued for years. Now, NCLB regulations have many school districts scrambling for innovative solutions to make learning a more measurably, productive experience. Winchester Kentucky is taking on some of those challenges with an awareness of the needs of teachers and of their special students: "Technology and Teachers: Helping improve the life of special-needs students"

The schools and classrooms themselves must be brought up to date in the technological world. There are many devices available that can ease the transition of both students and teachers alike, but the tools may be unavailable due to funding.

With technology changing in the blink of an eye, a school may purchase an assistive device and find its usefulness greatly reduces time and money spent integrating the disabled child . However, by the time the school has raised enough money to purchase more of the devices, it may find the model is outdated and not manufactured anymore.

This is a common pattern in the chase for the technology dragon. Research, grant writing, testing, budgeting, training, more testing, and implementation are not easily compressed activities...and the technology dragon isn't sticking around while the wheels of organizations spin. It is not always about leaving the children behind. School systems and teachers can find themselves left behind in the chase for appropriate technological solutions.


June 28, 2005

LA technology grant...and the rest of the story

The good news from this story, "School districts get $7 million in tech grants - Money will help teachers conduct interactive lessons", - "Los Angeles and Glendale schools will receive about $7 million in federal funds to buy laptops for students and to train middle-school teachers in technology education."

The bad news from that very same article:

According to state school officials, 60 percent of computers at California schools are at least 4 years old and 27 percent of teachers statewide were rated as technologically proficient.

Ouch! ONLY 27% of teachers statewide were rated technologically proficient?? I looked at the California proficiency standards, there is little there to make me believe that these teachers are being asked to jump through extraordinary hoops in order to be classified as technologically proficient...granted, as a geek, I could be wayyy off base here, too. But let me ask this: If 73% of the teachers are NOT technologically proficient, does anyone else see a problem with those teachers being able to generate technologically proficient students?


June 22, 2005

Intellectual Property Divide - a conundrum in the making

I discovered this in a buried draft from back in April. This is one of those things where my heart says "yes, let's share the knowledge!" and my brain tells me "whoa!, let's think about this...just what is it we're giving away, and will someone else profit from the give-away?": The intellectual property digital divide - Michael Geist:

Although the precise issues to be addressed are yet to be determined, a key element is the creation of an Access to Knowledge Treaty. It could include provisions on access to medicines and globally funded research, open access to scholarly research, as well as exceptions to patent and copyright laws that serve the interests of the developing world.

As I said there is something in my humanity that says yes...but the cynic in me smells piracy and profiteering in the breeze. Are we (the developed world) being greedy by not giving away beneficial, even life-saving intellectual property to the developing world? The best answer I can come up with starts with, "Yes, but.."


June 03, 2005

Digital Divide... measuring quality vs quantity

Paul Lamb writes eloquently about the statistics that most of us have seen regarding the Digital Divide. No more digital divide...not! is a good read...succinct and well documented :

"Trying to determine whether qualitative inequities exist by just looking at the quantity of people using the Net is problematic. It's like trying to determine how many people can drive a car by asking if they have ever sat in one."

Lamb goes beyond describing the problem to including thoughts on how the problem can be resolved.

    Summarizing his view:
  • "gather better information on the quality of technology access and use, not just the quantity
  • make sure the technology industry itself is a full participant in broadening the scope and usage of technology in socially beneficial ways
  • let's acknowledge that even though it is difficult to quantify, the new face of the digital divide is not new at all"


May 25, 2005

Fewer than One in Nine teachers... ouch!

At the turn of this century, Michigan took a bold step to get computers into the hands of school teachers. This article, "Michigan Rethinks Laptop Giveaway Program", does not sound encouraging. Most disturbing to me is the following:

"The state’s track record thus far is dubious. In 2000, on the heels of the tech boom, then-Gov. John Engler set aside $110 million to give laptop computers to Michigan’s 91,000 public school teachers. While that may have been a nice perk for teachers, a survey conducted by Michigan Virtual University found that fewer than one in nine teachers felt they could use the laptops to enhance their lessons. Perhaps unsurprisingly, the program has resulted in no significant jump in student achievement."

Anyone have a copy of that survey? (Inquiring grad student wants to know)


May 24, 2005

Too much technology for k-12? Two views

Two well expressed views on measuring the success of laptop programs in a sixth grade population: School computer gap grows

Pro Computer Voices:

"...officials from Walled Lake Consolidated Schools were convinced of the value of technology after enrolling in a program six years ago that allowed the district to lease laptop computers, for $50 apiece, for each of its sixth-grade students.

A team of researchers from Wayne State University and the University of Memphis studied the students for three years, and found the laptops significantly helped learning.

Students scored higher on writing and problem-solving tests, were more engaged in learning, better organized and behaved better in the classroom.

"The laptop kids, on average, would end up with three to five arguments and wrote their answers in the form of a persuasive essay," says Bill Hamilton, assistant superintendent of curriculum and instruction for Walled Lake. "Teachers found that for many students it was the first time they had produced something that looked good, and because they could do this rather easily, they started wanting it to be good."

Students with poor handwriting were finally able to clearly see what they wrote. And in math, they could focus on learning the concepts rather than laboriously drawing graphs.

The results of the Walled Lake study have been mirrored by the Freedom to Learn program, with students showing gains on standardized tests."


Why spend Money on Computers?...an atlternative view
"Why do we need to spend money on laptops when we could be spending money on teachers and textbooks? We don't need laptops," says Jane Healy, a Vail, Colo.-based educational psychologist and author. "Much of what passes for computer education is a waste of valuable brain time."

Detroit father Glenn Hodges wants his daughters to acquire the high-tech skills, but he also has a pragmatic bottom line.

"If you can't read," Hodges says, "a computer isn't going to do you any good."


As for me, I agree with both sides. Appropriate use of computers can be a good thing...without adequately trained teachers to integrate computers into the learning experience, computers can turn into nothing more than babysitters.


May 19, 2005

Internet connection speed report

If you are interested in a good collection of links regarding the Digital Divide and different levels of Internet access, eMediaWire has published several recent research findings: US Broadband Penetration Jumps to 58.5% in April. Separating home access from office access may give us a more accurate indication of what students are able to do.

Home Connectivity in the US:
Most active Internet users connect from home with broadband connections. Among narrowband users, 33.9% use 56Kbps modems, 5.12% use 28/33.3Kbps, and 2.52% use 14.4Kbps modems. In total, 41.54% of home users in the US connect to the Internet at 56Kbps or less.

Work Connectivity:

As of April of 2005, of those connected to the Internet, 81.33% of US users at work enjoy a high-speed connection, down 0.2 percentage points from the 81.53% share in March. At work, 18.67% connect at 56Kbps or less.


May 17, 2005

We love our rankings...but

When is last time that you heard fans at an athletic event cheering: "We're number 26!, We're number 26!!..??" We do love our rankings and love being Number 1, but I wonder at some of the formulas for how we are determining rankings, and how we are measuring the usefulness of technology in our schools. Take this article, for instance: "School technology status good now; future uncertain":

The journal Education Week looked at the ways computers are being employed in education for its review, Technology Counts. The Palmetto State (South Carolina) ranked 26th nationally in technology access. There are four students per instructional computer here compared with 3.8 nationally. When students per Internet-connected computer are considered, South Carolina averages 4.0, while the U.S. average is 4.1.

As a proponent for having the ratio of internet accessible devices be 1:1, this will probably sound strange...Just because the ratio of computers per child seems to be getting better (and I would question how the word computer is defined in that equation), what does that REALLY mean in terms of measurable learning that is taking place? From that same article, reference is made to a shift in computer use within the classroom setting for NCLB assessment purposes. Certainly, assessment is an appropriate use of the computer, for the instructor:

South Carolina, with the rest of the nation, is in the middle of changing views on how technology will be most useful in schools. Of late, it is expanding as a method for assessing and tracking student performance.

OK, I am willing to wave the white flag. Forget student use of computers...it is too easy to make that a measure of economic have's and have not's. Let's start over and make sure that every teacher is equipped with a computer, the software needed to do student tracking (assessments), and the training to make sure that the teacher can comply with NCLB reporting. I would suggest that we can soon be Number 1 in the world in our ability to assess students...but we still will not like what the assessments tell us in terms of student learning. (insert cynicism here)


May 12, 2005

e-Government and the Digital Divide

Last September, Brown University ranked Tennessee's govenment web site as number one in the nation in delivering "high-quality and easy-to-use online services". From the perspective of a web developer at a university, that is quite an accomplishment and represents a ton of work. But what about indivuals who are staring across the digital divide. Is E-government worsening digital divide? The silicon.com article offers a perspective that many of us geeky-types may not consider very often:

"The last thing we need is a two-tier society where those with digital know-how can grab all the best services while the less well-informed - and their kids - miss out.

There's a broader lesson here for the government as it pushes ahead with getting services online.

While the number of online households continues to grow, there will always be a sizeable minority that will not embrace the internet.

And many of them are precisely the people that need to interact with the government - the poor and the elderly."

The suggestion in this article that "there will always be a sizeable minority who will not embrace the internet" just seems far fetched to me, but minorities who haven't embraced modern technologies are a puzzle for me as well. I don't believe that I have heard anyone suggest that online activity will completely replace traditional government services, but I would hope that we press for better engagement of minority populations, particularly the poor and elderly, instead of pulling back on efforts to deliver services online. (IMHO)


May 03, 2005

Dilbert vs Tom Hoffman - technology finger pointing

Tom Hoffman's rant and Dilbert's experience with technology have much in common. Tom seems to want to place the blame for failures in educational technology on the companies who have delivered new technologies at a faster pace than than anyone can possibly keep up with (including educators). Dilbert, on the other hand, deals with the current reality and just moves on, in spite of the technology. My vote goes to Dilbert. Tom, on the other hand, needs a prescription for reality. Educators are not, nor have they ever, been at the controls of the technology train; and, just because the train left the station without most educators on board is neither the fault of the train or the educators...it is simply the reality of today's pace in the world of profit based, competitive technology. Tom is a wonderful proponent of open source code and the empowering possibilities of user development and shared resources. The businesses who deliver the software that Tom seems to malign would not stay in business by giving their products away. The software giants may ultimately become vulnerable to the grass roots community of open source developers, but not any time soon.

This is a wicked cycle. Educators, and many institutions who train educators, have not embraced technology nor have they empowered new educators to understand the good and the bad of technology in education. When faced with an unfamiliar technology, we wonder why educators seem to lag in acceptance of a technology that often times has already been integrated into the lives of the students. By the time educators wake up to a 'new technology', aquire training in it's use, incorporate it into the curriculum, and research it to oblivion...the technology is no longer 'new' and the students have already moved onto someting else. There is no slaying of the technology dragon, just an interesting chase.


May 02, 2005

Winchester Kentucky understands what chasing the technology dragon means

Stories like this are rarely deemed sexy enough to make it to the level of litter box liner, however, the struggle is repeated all over the country every year. Winchester Kentucky understands how vicious the technology chase is: " The Winchester Sun: As technology funding shifts, schools must find ways to replace outdated hardware."

"...OK, now we have the equipment, but not all of our teachers know what to do with it,'" he (Marty Park, technology coordinator for the Clark County Public Educational System) said. "... That's great. We had to have the backside set up, we had to have the equipment. Now we have to do the training.

The problem is now that we're doing the training part, the equipment is old. So we're kind of trying to catch our tail, spinning around." (my emphasis)

I couldn't have defined a chase of the technology dragon better if I had been blogging about it for over a year...Oh, wait!...


April 27, 2005

Online Internet High - Thoughts from a failed high school parent

If you have read anything that I have written here before, you understand that I am a proponent of appropriate use of technology in education. So, I read this story, "Distance learning via Internet more popular in nation's high schools" and reflected on what that might have meant had the Internet and online courseware been prevalent during the high school years for my children. My conclusion: probably no effect at all. Neither technology nor the Internet would have significantly changed the high school experience for my children...because I was not involved at the school level in my child's experience (well, there were a few trips to the principal's office for minor indiscretions of my angels..cough, cough).

I do not know how to say this in a politically correct way, but I believe high school as we know it is broken...and I am talking 'Humpty-Dumpty' broken. I was there. I helped push 'ole Humpty off the wall...and walked away for someone else to sweep up the pieces. Worse yet, I do not have a proposal for what needs to replace the broken institution...I am pretty sure that distance education and technology 'glue' will not fix it. I do believe, however, that high school without high levels of parental involvement/engagement/participation represent a formula for failure.

Today, nearly one in 10 of the nation's public schools offer distance-learning courses to students, according to a survey released in March by the U.S. Department of Education. And the federal government predicts that in the next decade a majority of schools will be on board.

"It's not just on the fringes anymore," said Susan Patrick, the U.S. Department of Education's director of educational technology...the traditional classroom teacher is in no danger of being replaced. Students will take at most one or two classes online. We all like high-touch, even if we live in a high-tech world."

I would like to hear Susan Patrick repeat the high touch comment, face-to-face to every parent of a high schooler...and to every school board member who feels that the consolidated warehouses that we refer to as high schools are worth saving. There is no high touch in today's overcrowded high schools and there are no technology band aids to heal the wounded institution.

Note to self: replace 'soap box' pills with Tylenol next time.

And furthermore, if I am elected...


April 15, 2005

Attention educators: look who is blogging

Perseus Developement Corporation's random survey of some 10,000 blogs identifies some rather startling demographic and user trend statistics: Teens tell all, or not much in blogs (free subscription):

"Blogging has revolutionized the news media, but youth dominate its use: Ninety percent of those blogging are between 13 and 29 years old, according to a survey by Perseus Development Corporation, a company that designs software for online surveys. Of those, more than half are teenagers."

Before we get too excited, it is important to note that the Perseus study examined publicly hosted solutions only...(i.e. Blogger, Xanga, LiveJournal etc.) So the rest of us who either have the software sitting on a personal or remotely hosted server or paid service are not included in the statistics.

The Perseus statistics raise some interesting issues within the education and blogging communities:

  • The sheer volume of teen+ age bloggers may indicate either an unfullfilled need, a passing trend, or the adoption of technology that just 'fits' the generation
  • A high rate of abandoned blogs means something...but what? Yes, blogs are really easy to set up...but then what?
  • There are still unresolved issues over what constitutes blogging and what constitutes online journaling...and whether there is a difference...is there an appropriate place for both within the education community?
  • All in all, however, I believe the escalating growth in the use of blogs by teens and young adults means that there are learning opportunities available. Ignoring the potential of blogs as an accepted/adopted learning tool among teens is rapidly fading option. Blogging is neither the end of the highway nor the finish line in the chase for technology, it is merely a barometer of things to come.


    April 08, 2005

    Importance of 'Personal' in PC - a new Digital Divide?

    We talk about access to computers for students and pat ourselves on the back when a school system reaches the point where there is a computer in each classroom...never mind that it took 10 years, and that the ten year-old models are one step up from an electric abacus (I regress). Susan Patrick is quoted a number of times in "Official: Schools lag - PittsburghLIVE.com", but the following jumped off the page at me:

    "Education is the only business still debating the usefulness of technology," said Susan Patrick, director of the U.S. Department of Education's Office of Educational Technology.

    "Most kids see their parents using computers in the work environment," Patrick told school technology directors at the Allegheny Intermediate Unit (Pennsylvania). "Could you imagine sharing a computer at work, the way most students do?"

    To answer Dr. Patrick's question...NO !*$@! Way would I share my office computer with 30+ other people (particularly students, gasp). So why should we think that students who have access to that one classroom computer will take ownership in how they use it for learning? Having one PC (Personal Computer) in a classroom falls just short of an oxymoron. Are we defining a new PC Digital Divide?...those who have access to a (truly) Personal Computer and those who have access to a (shared) Public Computer?


    April 01, 2005

    Digital Divide - 'Digital Leapfrog' Explained

    Val Souza's insightful article, "Who’s afraid of the digital divide?" includes one of the best descriptions of the term digital leafrog that I have seen in print. First of all, let's not confuse this concept with the products available from LeapFrog, the company...although they have some pretty cool educational software. Digital Leapfroging is a pattern that seems to be surfacing more and more in middle-income and lower-income countries where ICT services are expanding at a faster rate than rich(er) countries and where the people in the middle and lower income countries tend to share telephones, computers, and internet accounts at a high(er) rate. The resulting level of the use of technology may be higher than traditional survey/measurement systems could identify, thus the implication that the Digital Divide in these countries may be closer to being spanned, or leapfrogged, than published statistics seem to indicate.

    I may have to revisit my thinking on epiphanic opportunists, there are certainly connections to what is happening with digital leapfrogging.


    February 24, 2005

    US slipping off technology edge - into the Digital Divide

    It sounds like a combination horror movie title and ill-researched CBS Memogate report. I have read the Electronic News story, "U.S. Technology in Danger of Falling Behind" several times now...(and it does not say that we're falling into the Digital Divide...that is my stab at dramatic headlines). One might expect a technology magazine to be concerned about the growth in technology R&D in emerging free market countries...and this article validates that concern. The odd twist to this technology story is that three of the assumptions made in the article include peculiar twists of logic.

    The first assumption that because of reduced levels of federally funded research (lower than 1987), the US will lose it competitive edge. The second is that the educational system is failing to produce math and science candidates for engineering schools. The third is that immigration restrictions are preventing talented engineers from coming to the US to contribute.

    Continue reading "US slipping off technology edge - into the Digital Divide" »


    February 21, 2005

    Is the blackness of the Digital Divide about race or culture?

    "A Pew Internet & American Life Project study last year showed 43 percent of blacks in the United States using the Internet compared with 67 percent of whites." This quote appears in the article, AP Black technology campaign brings awareness to communities as well as Events bring awareness of technology divide by race. Both articles speak of a seven year campaign to raise the level of awareness of the technology gap within the black community...and that is a good thing. But why the emphasis on only one comparison of white population vs black population?

      Consider the following information from the very same Pew Internet studies:
    • Hispanics on the Internet: "Fully 50% of Hispanics who are 18 and older have used the Internet...43% of African-Americans have been online."
    • Asian Americans and the Internet: "Fully 75% of English-speaking Asian-American adults have used the Internet... 43% of African- Americans, and 50% of English-speaking Hispanics are online."
    • America's online pursuits: "English-speaking Hispanic users report high levels of instant messaging and downloading music compared to African-Americans and whites...African-Americans and seniors are among least likely to go online."
    • The Internet Life Report: "The survey does show that African- Americans are coming online at a faster pace than whites. Of all African-American Internet users, 30% have come online within the last six months compared with 16% of the white Internet population. Put differently, fully 14% of those who started going online in the last six months are African-American.

    There are technology gaps within the US due to geography (rural vs urban), age, socio-economic conditions, training/education levels, personal choice, gender, disability, and race. Black history month provides a terrific opportunity to emphasize the importance of Internet connectivity within the black community...but in terms of reporting, this is not an issue of discrimination of one race over another and the very hint of such in the exclusive black vs white comparison in the articles only propagates stereotypical cultural differences and historical prejudice. Internet connectivity is not a race to the finish line between two cultures any more than it is an effort of one race to become more technologically superior over another. Internet connectivity is a societal and cultural challenge that crosses many boundaries, and race is perhaps one of the least of those.


    February 17, 2005

    Pop Quiz - How does your generation define Podcasting?

    This is happening right before our eyes, in real time. Podcasting is just one of the latest entries into geekdom which precipitate generational gaps in technology.
      Just to give you an idea:
    • Try to find podcasting at dictionary.com or Merriam_Webster Online
    • Are you aware that the term has been in use for just over a year now (The Guardian - February 12, 2004)
    • It took 7 months following the first use of the word, for someone to scoop up the domain name podcasting.net (now, podcast.net)...and now all variations of .com, .org, etc. are reserved.
    • There is no Podcasting for Dummies book...and Todd Cochrane's Podcasting : Do it Yourself Pirate Radio for the Masses isn't set for release until August of this year

    So what is the point of all useless this Trivia Pursuit fodder? Podcasting may ultimately be defined as a disruptive technology... a new one-to-many option for the masses, previously controlled and legislated by the FCC. What we are witnessing are the early stages of a technology-era compression of the adoption/difussion timeline.

    Continue reading "Pop Quiz - How does your generation define Podcasting?" »


    February 05, 2005

    Government Impact on the Digital Divide

    We will reach a point in the near future when someone will demand an answer to the question, "Who owns and governs the Internet?" In this UPI article, Digital divide shortchanged, advocates say, Michael Powell's influence (or lack thereof) is the target of government's lack of emphasis on closing the digital divide. Considering that the definition of Digital Divide is so ambiguous, I would question if the government should be looking at closing the divide (however defined) at all. This is not something that is fixed with a bandaid or by throwing large bundles of cash at it...closing the digital divide is a complex issue that extends all the way down to an indivual's personal choice.

    From the UPI story:

    Lee Rainies (Pew Institute) says, "Internet use is not a monolithic story," he would not take a position on the degree that government policies have helped or hindered closing the divide. For now, it seems that the policymakers are at a loss for creative strategies to close the remaining gaps to universal access and balance the need to reduce financial burdens elsewhere.

    I recommend the article...but I also recommend that consideration be given to answering the ownership and governance question that I posed up front. How much influence do we want governments, considering the international nature of the Internet, to have over what some have termed the freedom to connect?


    January 21, 2005

    Educational Technology in 2015

    Tom Hoffman's spin on where educational technology will be in 2015, Ed-Tech Insider: Ed-Tech 2015, looks at very practical aspects of computing (lower costs, hardware longevity, ease of use) as solutions to resolve the crisis of return on investment (i.e. is learning improving after investing all this money in computer technology?). Although I agree with his assessment that the practical aspects are essential, I must disagree with his vision that technology itself will not change dramatically over the next 10 years. Reality leans towards Tom's view that the PC and the basic functions associated with it (word processing, email, presentations, digital designs, etc.) will remain intact for at least another 10 years. The dreamer in me believes that we will move quicker than anyone realizes toward the world of computer appliances as described in Donald Norman's book, The Invisible Computer. What we are seeing now with the convergence of cell phone technology/pda is only a precursor to smart devices where the technology becomes less of an emphasis and function becomes key. In an Educause event in 2000, someone from MIT's Media Lab spoke of a day when computers will cost a penny... I'm holding on to the Media Lab vision, but with a radically different definition of what 'computer' will mean in 2015.


    January 18, 2005

    Seniors Still Looking Across the Digital Divide

    Recent Kaiser Foundation and Pew Internet studies continue to spawn articles like this: Newsday.com
    Report: Seniors still not logging into Net
    . The observations on how seniors use the Internet and what those who aren't miss, is moving from convenience to neccesity.

    Just a few years ago, people thought it was cute that grandma was getting photos of the grandchildren via e-mail, said Susannah Fox, associate director of the Pew Internet & American Life Project, which researches the impact of the Internet.

    "Now in 2005, it's more high stakes," she said. "A doctor doesn't always have time to go through all the health questions that someone might have, but the Internet has time. Dr. Google has time."

    Seniors have been slow to go online because they didn't use computers at work, they don't see the value of the Internet or they can't afford a computer or Internet access, Fox said.

    Groups such as SeniorNet have stepped in to change that. The national non-profit organization, with seven centers in the city and two on Long Island, tailors its classes to those 50 and older, teaching them Internet usage, e-mail, digital photography, online financial management and computer security, executive director Kristin Fabos said.


    January 17, 2005

    Grandkids Encourage Grandparents to Connect Across the Digital Divide

    Retirement Living: Offline America: Can kids lure elders to the Internet? provides a summary of the Kaiser Family Foundation study of elderly Internet use, based on a survey of 1,450 people 50 and older.

    According to Vicky Rideout, vice president of the Kaiser Foundation:

    "We tend to think about the digital divide in terms of kids. Our solutions tend to be school-based. We haven't focused on the big divide among not just seniors but adults down to age 50. It's not something that's going to rectify itself on its own.

    Just 15 percent of seniors (age 65 and older) with annual income less than $20,000 a year have gone online compared with 65 percent of seniors with income of $50,000 a year or more.

    That divide is also evident among those 50 to 64 years old. Overall, 70 percent of this age group has gone online, according to the Kaiser survey. But only 31 percent of those with incomes less than $20,000 have gone online compared to 88 percent of those with incomes of $50,000 or more."

    Continue reading "Grandkids Encourage Grandparents to Connect Across the Digital Divide" »


    January 06, 2005

    Technology gap for churches widens based upon membership size

    "Church size was the primary factor in technology reliance, according to the latest study from Ellison Research": Study finds big technology gap between large and small churches

    "The study queried a representative sample of 700 Protestant church ministers nationwide and found nine out of 10 Protestant clergy have Internet access they can use for church business, but only about half of all Protestant churches maintain a Web site."(my emphasis)
    According to the survey, having a Web site varies dramatically by church size:
  • 88 percent of larger churches (those with 200 or more people attending worship services during a typical weekend)
  • 60 percent of mid-size churches (100 to 199 people in worship each weekend)
  • 28 percent of small churches
  • Continue reading "Technology gap for churches widens based upon membership size" »


    December 31, 2004

    Taiwan recognizes technology educator gap

    Taiwan is moving to higher speed access nationwide, an advantage geographically that is a challenge in more dispersely populated nations. Centralized, governmental agency support and control means, "Technology bringing education into reach"...an interesting history of the technology and impact of online education in Taiwan. Even more interesting is the recognition that available (and expanding) technologies have out-paced the educational system's ability to provide educators and educator support staff capable of integrating the technology.

    Continue reading "Taiwan recognizes technology educator gap" »


    December 28, 2004

    Teachers in the Digital Divide - Malasian Report

    The Malasian Star article, The teacher-technology divide, could have been printed in any number of US papers. It is a thought provoking and candid discussion of the lack of integration of ICT in education:

    " WHAT if a teacher from the early 20th century were to travel forward in time to our century? Would she be able to function? Would a 21st century classroom still be recognisable?

    Depressingly the answer is probably yes – in the majority of Malaysian schools at least. The tools of the trade, the blackboard and chalk, are still widely in use. The classroom arrangement would be familiar. And “chalk and talk” still seems to be the method of choice.

    Director of Unesco’s Asia and Pacific Regional Bureau, Dr Sheldon Shaeffer, asks, "How do you measure innovation? ...in an international study conducted in 28 countries, four key criteria need to be met

  • there must be significant change in teacher and student roles
  • technology has to take on a central role
  • student outcomes must be measurable
  • these outcomes must be sustained and transferable
  • Being computer literate is not enough. There is a false assumption that these teachers can go back to school and use ICT. The real challenge is to train teachers on how to integrate ICT into the teaching and learning process.”

    ...interesting read.


    December 27, 2004

    State of the Digital Divide

    One of the better year-in-review summaries, State of the Divide in 2004: Indicators of Progress and Challenge , includes links to a number of good articles including one by Dirk Knemeyer, Founding Principal of Involution Studios LLC:

    "Since its inception in the early 1990s, the World Wide Web has been visualized as a global communication tool that would enable meaningful participation by members of widely dispersed work groups, empower active learning networks and enable inclusive participation of ordinary people with democratic decision making. Easy to use open content authoring software designed to facilitate this vision (such as blogs and wikis) is widely available. However, still as of 2004, most private and public organizations are slow to adopt these participatory web-based tools in part due to carryover traditions from the print only era of top down public publishing and a lack of experience and skill in public publishing."

    I am pretty sure that Gutenberg never thought that paper and print would be so ingrained in global cultures that one day print publishing (and all that goes with it) would be identified as part of the digital divide. Perhaps we are prisoners of Gutenberg...


    December 22, 2004

    Entering the technoogy chase late in the game

    Party hopping has never been a favorite Christmas pastime for me... I do enjoy the company of friends and associates in non-work situations, but the crunch of so many parties within a relatively compressed timeframe exhausts me somehow. Lest I sound like Scrouge, I thoroughly enjoy the joy that comes with the holiday season, the music, the food, the nip of winter's air, the food, concealing bulky sweaters, the food, Cristmas cards, the food...OK, you get the point.

    I find myself talking technology, blogging in particular, at parties...and I am amazed at the range of people who have never even heard the word blog. At one such recent gathering, I was chatting with a young woman from a public relations firm who graduated from a major state university just a few years ago. According to her, personal web publishing was mentioned in class one day in a rather negative light. She had been taught that publishing web pages was the job of trained web designers (professionals) and that people in public relations should concentrate on the message rather than worry about how the message gets delivered. When I mentioned to her that Technorati tracks over 5 million blogs and that TTLB ranks over 15,000 blogs by traffic and that the top 100 receive over 3,000 visits each day...she nearly passed out (well, maybe the empty wine glass in her hand may have influenced her reaction). She then asked me about my blog, how I began, etc....and eventually asked, "How many visitors do you have each day and how does your blog rank?" When I told her that I generally have 30-40 vistors each day and that I just broke into the top 10,000 blogs, she replied: "Well, perhaps web pages should be delivered by trained professionals after all."...at which point, I asked if there was more punch and stuffed my face with a finger sandwich. Did I mention that I really enjoy the food at Christmas?

    ...note to self: take a break.


    December 21, 2004

    Neuro Scientist or Teacher - who leads future education?

    The November 17th issue of Education Week features an article by Debra Viadero, "Educational Forecasting" (link requires a free subscription). The article describes non invasive brain testing of newborns and sounds a little like science fiction, but it is ongoing research at reputable institutions. The full article includes some of technological challenges faced in previous studies and offers a glimpse of what may be a new challenge for educators:

    “I think, within a few years, families will show up in schools with neurological data, maybe even genetic information, and they’re going to say, ‘I want you to make use of this in educating my kids,’ ” says Howard Gardner, a professor of cognition and education at Harvard University, which held an international conference here last month on mind, brain, and education studies. “If educators do not know how to make sense of this data, I think education runs the risk of becoming subsumed by some sort of medical profession (my emphasis).”

    Continue reading "Neuro Scientist or Teacher - who leads future education?" »


    December 18, 2004

    T.I.F. - Gender and the technology chase

    TIF's (Technology Involved Females) are out of the starting blocks and taking the lead in some areas of the technology chase (note to self: add to the most common TIF acromym list). Via Nancy White's Full Circle Associates blog, Technology involved female, is a great example of how technology gap definitions continue to grow and impact marketing.

    "Not often recognized as early adopters, women in the survey are revealed as leading the way with wireless Internet access, as more women than men believe this is one of the most important features for a laptop to have (39 percent women versus 29 percent men). While men (51 percent) and women (48 percent) agree that the airport tops the list of the most useful locations to have wireless Internet access, women (38 percent) are more likely than men (30 percent) to desire a connection in a doctor's office as well."

    Continue reading "T.I.F. - Gender and the technology chase" »


    Words from a Digital Imigrant and a Digital Native

    Periodically, I search through Technorati looking for commentary on the Digital Divide and generational technology gaps. Two of my most recent finds come from a Canadian firefighter and a much younger college student in New York. If I could propose a thesis on a cross-section, generational view of technology, it would follow two (over generalised) patterns, both of which fall under the digital native/digital imigrant category: Older generations view technology with a sense of fear, intimidation, and frustration. Younger generations view technology with a view of dominion, acceptance, and connectivity. My digital imigrant, Smokes Place, speaks of the fear of technology that he feels will eventually leave many people behind (i.e. unable to function). Conversely, my digital native, Lyneve Quiles' Study Guide Blog speaks from an adopter of technology in terms of new uses for communication devices as a part of her domain, an accepted part of life:

    "Our generation defiantly (sic ?) has an advantage through the use of such technologies. How many times has your cell phone helped you out of a jam, and afterwards you wonder, if it weren’t for your phone, how would you have gotten through it. People in our parents generation would have found a way to survive a situation, rather than talking their way out of it."

    Two examples do not make a defense for a thesis...but there are patterns here in the Christopher Alexander pattern language sense that are worth exploring. And on that note, it is good to see Meatball Wiki used as a tool within the pattern language and pattern systems communities.


    December 14, 2004

    US Internet Study - great headlines, questionable conclusions

    By way of Ray Schroeder's Techno-News Blog, "People Aged 55 and Up Drive U.S. Web Growth", a report published on the ClickZ.com site. I get a little nervous/skeptical/enthused when I see headlines like this. The report sounds like what one might expect from a normal diffusion and acceptance curve where the late adopters join in. But there are two issues that I have with the report, inspite of the great data that the survey collected:

  • The survey population excluded people under the age of 18... Wow! If the survey reached into the ranks of the 10-18 year old ranks, they would have included a representation of some 40+ million people, who include a large group with IPod's on their Christmas list for Santa. To completely exclude this group and claim that overall growth in any technology arena is dominated by a different segment really makes me wonder what else was overlooked.
  • Secondly, the survey represents 80 major metropolitan areas and implies that the metropolitan sampling is representative of the entire US population...that is simply not the case at all. The Pew Internet project data, as well as others, paint a distinct difference between accesibility and use in rural america compared to metropolitan areas. Assuming that the same (equal) levels of access are not available in both areas, this survey would imply that rural area populations are taking extraordinary steps including higher costs, toll charge access, and acceptance of dial-up speeds to achieve the same level of use as those of their urban counterparts. Really?

    Let's be positive about the report: First, in major metroplotian areas, there is indeed growth in the 55+ market in terms of acceptance of technology. (Yeah us!!) Second, the Media Audit report positively draws conclusions that are not supported by their own survey. (hrummmph!)


  • December 09, 2004

    Rural Ottawa - looking across the Digital Divide(s)

    Rural dwellers left behind in 'digital divide': Chris Cope, executive director of the Ottawa Centre for Research and Innovation (OCRI), reports that the time commitment for inividuals who must use dial-up Internat access places them at a disadvantage.

    "We see this as a real digital divide where the citizens of the rural regions are not able to participate in the same kind of social economy using broadband as a tool.

    Nearly every second home has some kind of small business associated with it, whether it's a an agricultural business, or software business in a basement...as a small home office. There's an incredible demand for broadband in the rural part of Ottawa"

    According to the article, "About 35 per cent of homes in rural Ottawa have access to broadband services."

    Continue reading "Rural Ottawa - looking across the Digital Divide(s)" »


    December 08, 2004

    Virtuous Circles and Vicious Cycles

    A good read on tackling the digital divide in the UK: BT highlights the digital divide:

    "According to the latest figures, 51 per cent of the UK adult population (24.2 million) are digitally excluded in the most basic sense of having no access to a home computer or the Internet. When extrapolated to 2025, it is conservatively believed this will reduce to 23 million adults. While this might seem like slight progress, it was pointed out that this 'hard core of digitally excluded' will be even more adrift in a high-technology society - the divide between the digital haves and have nots will be even more marked.

    The gap widens with greater innovation,' he said. 'People who are confident, educated and skilled are on a virtuous circle, while those excluded are in a vicious cycle."

    Continue reading "Virtuous Circles and Vicious Cycles" »


    November 30, 2004

    Perspective of a reluctant (administrator) Dragon Chaser

    From T.H.E. Journal: The Paradox of Integrating Handheld Technology in Schools: Theory vs. Practice

    "The first true step for school leaders is to take comfort in the realization that a willingness to learn anything about technology is a step toward the integration of technology in your life. Because the technology integration process is multidimensional rather than linear, we have to remember that each participant in the technology revolution approaches this culture in a different way. That is why there is no clear global definition of technology integration. And like so many other issues related to the evolution of a school, the job of figuring out how technology plays a role in student learning and achievement is up to the leadership team of a community to decide."

    Continue reading "Perspective of a reluctant (administrator) Dragon Chaser" »


    November 28, 2004

    Broader Perspectives on the Digital Divide

    Dr. Mathew Mitchell's blog, ICT Connections: Local Ideas, Global Applications must have slipped in under my radar when it began back in June. Although most of the posts are focused on broader social and economic issues traditionally associated with the Digital Divide, embedded within a number of posts are references to the divide's impact on education. I look forward to following my new find and have added it to my blogroll.

    Just as a personal refresher, defining the Digital Divide requires a degree of flexibility and context...from a July 2003 article in Educational Technology Review, The Digital Divide (DD): A Reconceptualization for Educators:

    "It is the more nebulous social DD that the educator is most equipped to bridge. The social DD is composed of barriers to motivation, knowledge, skill, content, and social networks. Each of these barriers constitutes an exponentially more difficult problem than access due to the interrelationships between the barriers."


    November 27, 2004

    Digital Divide Defined in Baku, Azerbaijan

    Global ICT Conference Begins in Baku: Minister of Communications and Information Technologies in Baku, Ali Abbasov:

    "...about half of the telephone communication system in Azerbaijan is digital and that currently there are 15-18 computers per 1,000 people in the country, and 5% of people in the country use the Internet".


    November 26, 2004

    Regulatory Paperwork Spawns a New Digital Divide

    Have you ever had the feeling that you were working for your computer instead of your computer working for you? Survey finds digital divide among federal CISOs "A survey released today (November 22, 2004) shows that federal chief information security officers (CISO) who lack the political clout that often comes with big budgets are struggling under the weight of regulatory paperwork, while counterparts at larger agencies have the time, money and manpower to work on strategic planning."

    Perhaps it is just a strange coincidence, but this article appeared about the same time that I was exploring the amount of time spent doing software maintenance rather than software development/programming...intuitively, it appears that the number of applications running on a system is inversely proportinate to the level of resulting productivity, largely due to the amount of maintenance involved to keep the applications running. And from that perspective, I am asking: how productive will the teaching profession be with an ever increasing load of applications to manage?


    November 23, 2004

    EU Report defines the Digital Divide

    Bridging the 'digital divide': EU policies

    "Within the EU, the main factors driving people out the information society are:
  • Poverty and social exclusion

  • Education and skills gap in ICT (digital literacy)

  • Poor or no access to the internet in remote areas or regions

  • Personal factors such as age, gender or disability
  • "

    "The EU's enlargement on 1 May 2004 has tended to exacerbate these disparities, with populations in the ten new member states having on average lower income levels and lower ICT penetration rates. According to Commission figures, the income, rural, educational and age gaps are all greater in the ten new member states than in the former EU-15."

    Continue reading "EU Report defines the Digital Divide" »


    November 20, 2004

    Cyber Ghettos Created by Expanding Digital Divide

    A sense of urgency in connecting the world highlights a recent report, "Global Democracy - Israel spearheads drive to open the information society to all"

    "In Israel some 50 percent of the population are connected to the Internet from home, and some 65% through work or home."

    "Whoever fails to use the Internet as an everyday tool will be deprived," warned Dr. Amir Etziony, president of the Israel Internet Association (ISOC-IL). "The real victims are those with special needs."

    "Some 2 billion people in the world have no access to information resources," said Azerbaijan's Minister of Communication and Information Technologies Prof. Ali M. Abassov, explaining the urgent need to bridge the digital divide. "Ninety five percent of the information resources are used by people in developed countries. Lack of information is one of the main obstacles to development."



    October 27, 2004

    High-speed 'haves' and slow-speed 'have nots'

    I have been wading through the political rhetoric on a recent CBSMarketWatch.com news story that appears to inadvertently identify a newly defined digital divide: homes with high speed Internet access, and homes with slower speed dial-up access. Not to overlook the obvious, but the divide is even greater between households that have high-speed connections and those that have no connection at all.
      The statistics looks something like this:
    • 60% of all US households have some type of Internet connection.
    • 28.2 million have high-speed access (or roughly 27% of all US households).
    • In US households with incomes above $75,000, half have high speed Internet access.
    • In US household with incomes below $30,000, fewer than half have any access at all.

    October 24, 2004

    Higher Ed Acceptance and Diffusion Gaps in Technology

    By way of elearnspace, comes an connection to Technology Infusion in Higher Education...a good read. From that article is an interesting observation of where technology is gaining ground in higher education and where technology infusion is lagging:
    "Notably, the academic computing officers ranked education faculty as being slightly less prepared than their colleagues in the science, business, engineering, mathematics and occupational programs, but they were judged to be better prepared than their colleagues in the fine arts, humanities, and social sciences."
    Details are available from the Campus Computing Project 2004 Survey.

    October 21, 2004

    The Pace of the Ever-Widening Divide - Depreciating 'State of the Art?'

    From Winston-Salem's journalnow.com, "Raising the Bar -
    Davie philanthropist backs school bonds with the 'Mebane Challenge'
    ...most of the article deals with the politics of a bond program for local schools. Buried at the bottom of the story was this tidbit:
    "Barry Adams, a consultant and the Executive of the Year for Apple computers in 1992, spoke to the crowd. He helped create educational technology to meet the needs of students and teachers who use personal computers." "In 18 months time, the hottest thing on the market will be obsolete," Adams said. "Now, in everyday terms, that means if you buy the best there is to offer today, in three years you will want to upgrade."
    I have heard statistics like this before and have generally accepted the 18 months to 3 years as understandable with major advancements in technologies that match up with the demands of the consumer. It makes me wonder, however, if I have ever seen those figures included in the stories beneath politically-charged headlines that generally scream, "Look What We Just Spent - We Are Now State-of-the-Art". If indeed what Mr. Adams said is true, then the state-of-the-art label begins to depreciate before the ink has a chance to dry on the check that pays for the latest technology. All of that to say... strategies to beat the Dragon and conquer the digital divide may have to face the reality that conquering a Dragon this year means that there will be a new and improved Dragon to conquer in three years. If that is the reality of the situation, strategies to acquire technology, train educators, and integrate technology into the curricula must add to that, an element of depreciation and future investment in order to stay in the chase. Food for thought...

    September 26, 2004

    The Chase is on... Will these technologies re-define the Digital Divide?

    From a now archived article in the Chicago Tribune | Digi-dunce, Technology you can't live without, consider your current position in the ever advancing stream of technology and technology applications. While you are at it, consider what this list means on a global scale for countries who are still struggling to adopt ICT from the 1990's.
  • ELECTRONIC BILL PAYMENT Not convinced? PayTrust, for example, will scan all your bills and send you e-mail alerts when it's time to pay up. At the end of the year, you're sent a CD with all your bills scanned and organized into folders.
  • ONLINE GROCERY SHOPPING With Peapod, your bill might be 20 percent higher than if you shopped yourself, but time is money.
  • TiVo New legislation will make it legal to share TV shows with other users.
  • iPODs AND MP3s Music is more customized and portable than ever.
  • VOIP The telecom giants don't like VOIP, or voice over Internet protocol. The Internet phone service is cheaper and you don't have to be in front of the computer to use it.
  • CELL PHONES Phones with cameras are the prelude to phones with PDA and MP3 players.
  • BROADBAND Web developers are targeting the high-end user, and slower computers have a hard time with many sites.
  • WIRELESS CARDS The cards let you access the Web and your e-mail just about anywhere.
  • Source: Mike Carruth, Digital Bootcamp

    September 10, 2004

    Korea Defines Gaps - Digital and Generational

    Great statistics are included in this article: KoreaTimes: Korea Committed to Bridging Digital Divide. In this instance, penetration of internet usage is among the highest in the world, however, generational differences in technology use are emphasized over socio-economic issues as serious challenges to conquering the digital divide.
    "The digital index of age groups over 40 and 50 is painfully low, standing at 58.3 percent and 27.6 percent, respectively. What makes us worry more is that the informatization index among those in their 40s and 50s is struggling to find their feet in terms of Korean national competence, considering they are supposed to play a pivotal role in our society. It shows they are lacking the competence in informatization even though they are in the position to lead society with brisker activities than other age group members. Considering the characteristics of the age group, the fact that over half of those over 40 years old are ignorant of Internet usage gathers dark clouds on the nation's future. Worse still is the informatization level in the impoverished classes such as low-income families and the disabled."


    Malay Awareness of the Digital Divide

    Earlier this month, The StarOnline ran the following, TechCentral: Story. The phrases Digital Divide and Technology Gap are used frequently to describe similar conditions, although the latter is probaby a subset of the former. For example, this article offers a clear definition of the digital divide, but adds elements of technology gaps that are not part of the basic definition.
    "The digital divide refers to the socioeconomic gap between those who can afford to get connected to the Internet and those who cannot. Malaysia's broadband penetration rate -- amongst the lowest in the region -- stands at less than 1%, according to the Malaysian Communications and Multimedia Commission. ..Malaysia also needed to increase the number of knowledge workers, experts and researchers in the country. We are currently addressing this through our 'brain gain' initiative...there must also be an increase in the number of local ICT companies that have the ability to compete globally."


    August 12, 2004

    AOL Digital Divide Initiative - Hispanic Audience

    AOL has done it's homework, at least some of it...offering a low cost computer to a growing Hispanic sector (but with a high cost dial up service). Chicago Tribune | Hispanic market targeted by AOL

    "Thirty-six percent of Hispanics have Internet access at home, compared with 66 percent of the general market, according to the 2004 U.S. Hispanic Market Report by research firm Synovate.

    Arizona School District Joins the One Legged Stool Club

    Arizona schools try to leap digital divide
    "They walk into a classroom, frankly, they could have walked into 50 or 100 years ago: a flag, a clock on the wall, and maybe a white board instead of a black board," said Kurt Larsen, who directs the WestEd technology consortium for Western educators. But there are exceptions. Next August, Tucson's Vail Unified School District will open a new high school without textbooks. Each of the 250 to 300 freshmen and sophomores will be handed a laptop computer instead. "If we can rely on almost limitless information available on the Internet, why do we need a textbook?" Vail Superintendent Calvin Baker said.
    OK, let me get this straight... buy computers, combine with students, stir vigorously, and VOILA'!... instant educational improvement! Wow, isn't technology grand. I wish Arizona success... I would prefer to see what their plans are to train teachers and integrate the technology into the curriculum. *Sigh*

    August 06, 2004

    Self-Defined Technology Gaps

    I chuckled a bit at Seblogging's Reactions to Technology, probably because I identified too well with the reactions by each generation.
    1. Anything that is in the world when you're born is normal and ordinary and is just a natural part of the way the world works.
    2. Anything that's invented between when you're fifteen and thirty-five is new and exciting and revolutionary and you can probably get a career in it.
    3. Anything invented after you're thirty-five is against the natural order of things.
    (Douglas Adams)
    It scares me a bit to think that Mr. Adams' theory may be more on target than I'd like to believe. Perhaps we self define our personal positions in the technology race more than we think. It certainly would make for some interesting survey questions!

    Putt's Law - Defining the Technology Chase

    "Technology is dominated by two types of people: those who understand what they do not manage, and those who manage what they do not understand." (Quotes of the Day) I have chuckled at this aphorism before, but Dan Mitchell at teachnology identified a source in a recent post...that evidently was enough to raise my curiosity and to apply it to my attempts at defining technology gaps. In a couple of sources, Archibald Putt is thought to be a pseudonym... Thusfar, Google Answers seems to be coming up short on who he really is/was. But Putt's logic has bearing on the discussion of technology gaps, whether those gaps be generational, cultural, or self-imposed by some anomaly of creative incompetence. From Aphorisms Galore:
    "Putt says technology is an anomaly because creative incompetence is common. He cites several examples, including Albert Einstein, who was unkempt and never wore socks. Einstein never had an adminstrative job and spent his career doing theoretical physics. The second anomaly is the lack of a competence criterion for technical managers. He cites a manger in a commercial lab who was supposed to be developing nonfading dyes and instead discovers an insect repellant. Is this success or failure? These two anomalies cause a competence inversion, hence Putt's Law."
    All of this leaves me thinking that the Chase for the Technology Dragon has to consider competence inversion as part of the problem and/or definition... Help me out, Putt, whoever you are!

    August 05, 2004

    Is There a Corelation Between Africa's Struggle and Your ICT Start Up?

    Stories about conquering Africa's digital divide appear frequently in national papers on that continent. One such article, Use of digital technology is now ‘a must’ appeared in Monday's East African Standard. The issues for inclusion of the continent into the global information society are huge. I tried to imagine what it would be like to start Information Communication Technology (ICT) from the ground up if I had to begin today. Many parts of Africa are in that very position and the struggle within those areas includes familiar verses for many locations within the US, just on a much smaller scale. So, take the African scale out of the formula, and look at the list that the leaders of several African nations developed to 'bridge the digital divide'...then ask, "How do these recommendations match the needs of rural and remote US (or any country's) struggles?":

    July 23, 2004

    Britain's Children and the New Digital Divide in Quality of Internet Engagement

    Thanks go to one of my cohorts at AOIR, Magdalena Bober, for sharing her research findings in UK Children Go Online - Surveying the experiences of young people and their parents (PDF). The survey of 1500+ individuals identifies traditionally explored gaps in Internet use/access within socio-economic groups plus looks at a new gap in the quality of use between children and parent groups.

    July 22, 2004

    At What Age Does the Chase for the Technology Dragon Begin?

    Parents, experts rethink tech for tots... interesting article on how early children should be introduced to a computer keyboard.

    From the article:"What's happening is the market is proceeding at a faster pace than the research," said Kathryn Montgomery, a communications professor at American University. "It's taken awhile for the academics to reach a point where they are addressing these questions. The marketers, they were clearly on the case 10 years ago."
    I take no offense at the 10 year response rate that Kathryn Montgomery identifies. Ten years ago the percentage of educators who were using computers with any degree of proficiency was probably less than the percentage of two year olds who currently have point-and-click skills that out pace many present day university administrators (meow). In my best effort to be generationally proactive, should there also be research on the appropriate age to ween old dude/geeks from their attachment to computers?

    July 02, 2004

    K through Gray

    Today's WISbusiness.com article, Tom Still: Higher ed cooperation will produce more skilled workers for Wisconsin uses a catchy "K-through-gray" phrase in reference to a lifelong learning spectrum. Although I would have appreciated a reference to K-through-gray-and-balding, I graciously yield to the intended sentiment. It's a good article on the impact of moving two year degree holders toward four year degrees...and what that means in the way of facilitating transfers of credit to four year institutions.
    From the article: "In its 2003 report, "Vision 2020: A Model Wisconsin Economy," the Wisconsin Technology Council noted that Wisconsin ranked about 30th in educational attainment among the 50 states and 21st in per capita income, both below the national average. Nationwide, the mean income for people with a high-school degree only was $27,978, which rose to $35,103 for adults with a two-year associate's degree and $51,649 for people with a four-year degree. People who hold masters, professional or doctoral degrees earned even more, on average."

    June 22, 2004

    Silicon Valley Report Questioned

    Dave McRae took issue with a previously refererence article in his letter to the editor: Conclusions in digital divide editorial not supported implying that the Gilroy Dispatch article was somehow racially motivated. I have re-read both the article and the response and really feel that both missed crucial points. It was not until the end of last month that I ever sat in front of a computer with a non-English browser (IE in Portuguese) that I understood what Hispanics face when learning how to use computers in the US. There is somehow a misunderstanding that people in other countries must learn English in order to use the Internet. Besides the apparent ethnocentricity of that illusion, I find in it a certain arrogance that is disturbing. It is somehow akin to walking into a Hispanic grocery store and complaining to the management that the labels are in the wrong language.

    June 15, 2004

    Silicon Valley Not Immune to Digital Divide

    The Dispatch - Digital Divide in Silicone Valley reports today that a survey of 600 people in the Silicon Valley area shows a larger than anticipated gap between Hispanics and non-Hispanics in terms of computer ownership and Internet access. Language and socio-economic conditions were cited as major factors....missing from this report are generational differences in ownership and use (sigh). There is an inference here that due to the heavy concentration of computer related businesses in the valley that those business products and services would somehow automatically spill over into the community...perhaps by osmosis.

    May 31, 2004

    Don't Try to be Future Proof

    Today's MiamiHerald.com story, Arts Center Puts Spotlight on Technology, includes a quote by Tod Machover, who heads MIT's media lab. Machover said, "Be ahead of the curve, but don't try to be `future-proof' ''. The article explains, "Selecting technology today that will be acceptable and usable in 10 years is practically impossible to do."camera phoneThere are points in this article that those of us in higher education may miss. Use the technology that is available to you currently, be as creative as possible with it, and don't let the chase for the future get in the way of what needs to happen now. The article references camphones as an example of an adaptive technology that our students use today. Are we making the most creative use of that technology to enhance learning? Can we partner with what might sound like strange bedfellows to enhance education in places where our students hang out? ...and THE most important question raised in the article (at least for me): Are we brave enough to adopt a technology that may be ephemeral in nature, knowing that it will be passe' in the future?

    May 09, 2004

    Generational Gap Exposed in Wartime Communication Options

    I really hesitate to jump into any sort of political debate over the ethics of war... I take General Sherman's "war is hell" literally. Regardless of your political position, use your power of the ballot to set the direction your elected leaders may choose... in my opinion, it is THE most under-used right of US citizenry...and regretfully so (stepping off soapbox). Recent events regarding the distribution of images by allied (not all of the terrible images were American, by the way) troups and the response by Defense Secretary Donald Rumsfeld, point to what I have described before as the generational gap in technology. Right or wrong is not my concern here, but what underlying differences in the way different generations have been (and are) able to communicate during wartime is worthy of note. Robert Plummer's article in the BBC Online, "US powerless to halt Iraq net images" , includes a quote from Secretary Rumsfeld:
    In his testimony to congressional committees, Defence Secretary Donald Rumsfeld indicated that the flood of pictures was now beyond the US authorities' control. "There are a lot more photographs and videos that exist," he said. "If these are released to the public, obviously it is going to make matters worse... I looked at them last night and they are hard to believe."
    Secretary Rumsfeld - BBC ImageRumsfeld, born in 1932, was in his teens during World War II and served in the Navy(1954-1957) in the period between the Korean War/Conflict and the Vietnam War. I am confident in assuming that his A.B. degree from Princeton in 1954 did not have a technology emphasis (please correct me if my assumption is erroneous). In a nutshell, here is my generational analysis:
  • Senior leader, white male
  • Age: early 70's
  • College experience did not include computer literacy (not a fault, just a fact)
  • Personal communication experince in war years - primarily handwritten or hard copy postal communication, telephone, and perhaps telegraph/telegram included
  • In 2004, knows how to use e-mail and can surf the Internet - when he has time, refering to his quote above regarding seeing pictures on the Internet: "...I looked at them last night and they are hard to believe."
  • April 28, 2004

    For Faculty, is Technology Yet Another Dragon to Slay?

    In a post from March, I vented my frustrations over higher ed administrators whose lack of understanding of technology (perhaps a generational thing) combined with the low rate of return that electronic delivery systems have demonstrated in the past have made many of us look 'less than inteligent' (stupid is the word I used, with regrets). To say that we (administrators, faculty, staff, and students) still have 'issues' is an understatement. Faculty support is a matter of contention at many universities, as a fellow blogger at Teaching Online in Higher Education describes in a recent post, "
    Faculty Support - or Lack Thereof"...including a review of Getting Faculty and Management Support is Greatest Challenge of Distance Learning. Read the article and commentary and see if you agree with the assessment.

    April 25, 2004

    Digital Divide Defines and Widen Gaps in Global ICT

    There is some interesting research on the digital divide from Bridges.org, an international non-profit organization that "promotes the effective use of ICT in the developing world to reduce poverty and improve people's lives." Much of the data on the bridges.org site is quantitative information that describes the gap between developed and undeveloped nations... I was stunned to see that the 14 million phone lines in Manhattan total more than the entire African continent. Of greater interest in the study of technology gaps is what happens once a country gains access (see Bridges.org for their definition of real access) and personal mastery of ICT, particularly computer access to the Internet. In the most general terms, class divisions become more clearly defined and at an exponential rate. The difference in class between the haves and the have nots is relatively easy to understand when a person reads the statistics on levels of available infrastructure from one country to another. What is unseen, particularly by the have nots, is the distance/separation and explosion of advancement in class that those with access experience, in effect, creating a 'super haves' class... leaving the have nots in the proverbial dust.

    April 24, 2004

    Does Ethiopia's Technology Dragon Have a Familiar Face?

    Yesterday's article in allAfrica.com, Technology Park in Ethiopia: Business of Out-Sourcing and Reversing the Brain Drain has haunted me over night. Woldeloul Kassa, the writer of the article, succinctly defines Ethiopia's technology plight and opens a plan for a technology park for discussion. One subject that he touched upon has a familiar ring:
    "The new high tech and information revolution is moving in a warp speed where a life span of a product is being measured in terms of dog years. As technology and products move faster than ever in a global market without boundary, the gap widens between countries that embrace the digital paradigm and that do not."
    Perhaps it is the frustration of the week, but I saw reflections of higher education and senior leaders facing similar struggles (granted, on a much smaller scale), that the country and leadership of Ethiopia face. Monetary resources are in short supply, tons of technological solutions are being thrown at you every day, you are fighting a constant battle to gain ground in a faster paced world, and the technical know-how/understanding needed at the top levels of leadership may have departed for more fertile grounds. There is a pattern here that need further study... where is Christopher Alexander when you need him *grin*.

    April 22, 2004

    Africa - Entering the Chase Late in the Game

    From allafrica.com comes a story by Emeka Aginam, Hi-Tech :- Africa Accounts for 1% of Global Internet Users that speaks to Africa's position in the digital divide and what is needed to bridge that gap as quickly as possible. Recent statistics by the Economic Commission for Africa, ECA, have indicated that African countries account for only 1% of the global internet users. While Africa's internet growth stagnates, Internet is at geometric proportion in the developed economies of the world.

    According to H. E Alhaji Aliu Mahama,Vice
    President of Republic of Ghana, "systematic approaches to policy making aimed at internet accessibility to the rural areas through the construction of the
    rural tele-centres in Africa is considered laudable." "He contended that one important factor which has impact on
    development is the use of the internet adding that this is linked to
    quality of the broadband telephone service. The Ghanian Vice President noted that it is important for developing
    countries to realize that IT can only serve as a tool for economic
    development if it is treated as an investment good rather than a
    consumption good."
    Barriers identified for bridging the digital divide in this instance are notable:
  • infrastructure inadequacy
  • human capacity inadequacy
  • government policies
  • educational handicap
  • image
  • insecurity
  • institutional inadequacies
  • April 16, 2004

    PDA, the New Crown of Middle School Geekdom

    I still have the slide rule with leather case that I dangled from my belt in George Phillip's advanced math class, my daughter still has the graphic TI calculator that she used at Meigs Magnet School, and my son carries a small camphone in his shirt pocket loaded with more RAM than an Apollo mission landing craft. Those appliances improved the quality of life for my familily members and generally meant an expenditure of less than $100. PDA with dockable keyboardSo, what is the icon of the current generation of school children? Recent articles seem to point to the PDA (Personal Digital Assistant). Small, powerful, and around $200. An April 16, 2004 story in the Valdosta Daily Times Lowndes Middle Students Using PDA's in the cCassroom talks about a relatively low investment amount, training for teachers, and a host of benefits:
    "The most exciting possibility with the hand-held computers is the student's ability to immediately transmit questions to their teacher's laptop and receive instant feedback." Seventh-grade student Morgan Harris said, "They are really cool and allow you to take notes on them as well as beam questions and answers to the teacher. I think those hand-held computers would be a wonderful experience for all students." "The benefits for teachers include generating reports on student progress, planning, developing and implementing lesson plans, correcting student papers on site, and communicating effectively with students and their parents. Another benefit of using hand-held computers is that they tend to improve students motivation to write."

    April 05, 2004

    Who is the 'Zwangtta'? Koreans Note Internet Benefits and Liabilities

    The Korea Herald reports this morning:
    Elderly, Poor and Lower Educated Have Less Access to Information, Services. Somehow, that doesn't sound like surprising news...one might expect that older generations might be reluctant to embrace a technology that is unfamiliar. The article describes many of the benefits that Koreans enjoy from a govenmental effort to make broadband access available to the entire populace, however, it also identifies who is the 'Ζwangtta' (Korean for loser) in this explosion of access.

    April 01, 2004

    Kids Graduate from High School and Fall Into the Gap

    Senior Editor, Joseph Garcia, of the Tucson Citizen offers his intuitive view on the generational gap in technology: Kids need to jump on, ride technology's wave to future and that does not mean conquering PlayStation, surfing the Internet, or programming a VCR so that the clock isn't flashing 12:00. From Garcia's article:
    "I believe the term 'technology' scared the kids away like beets on a dinner plate. ...We must first educate the educators. They can't teach what they don't know. Teachers need more training."

    Library Inadvertently Defines Generational Digital Divide - For One Dollar

    The idea of a public library charging for internet access is not news. Many libraries charge non-residents a nominal hourly fee for using their computers to access the Internet. That can be genuine service for someone traveling and not wanting to invest in all of the paraphenalia (and respective charges) to hook up a cell phone to a laptop (or some other means of personal access). The story in today's The Star Ledger (NJ), Information, Free No More, is largely about criticism that the library received for creating an economic hardship on lower income, local resident users who wish to use the Internet. From the Dragon's perspective, the Bloomfield (Essex County - "working-class community with a growing immigrant population" ) library gives us a new definition of a generational gap that is age and geographically specific:

    "The library's new policy (to charge one dollar per hour for Internet access) began Feb. 9. Bloomfield residents 19 years old and younger and college students with a Bloomfield library card are exempt. "

    Likely, the assumption that working folks wouldn't be hurt by a one dollar charge, unfortunately, communicates that generationally if you are younger, you need access to do constructive/academic work...if you are older, your access is just for recreation/email...and besides that, you are older..so you can afford it! In their defense, the library is attempting to recover expenses and be fiscally responsible...'A' for effort. The unintended consequence, in addition to a lot of flack from the American Library Association et ux, is that the library is perceived as denying access to people with lower economic means. It is amazing that the AARP has not (yet) joined the fray to say that this is discrimination against senior citizens. When that happens, the generational definition is validated. Final Score: Dragon 1, Library 0

    March 31, 2004

    The New Generation of Dragon Chasers Speaks Up

    From the NetDay web site comes the survey results from NetDay Speak Up Day 2003:
    "As part of Speak Up Day 2003, 210,000 K-12 students submitted surveys on technology and education, sharing their ideas about using technology and the Internet for learning and for fun. NetDay?s analysis of the data reveals interesting findings and themes. Today?s students are very technology savvy, feel strongly about the positive value of technology and rely upon technology as an essential and preferred component of every aspect of their lives."
    The complete report, a 34 page PDF file is here: Voices and Views Just a sampling of what the K-3 (that's right, 3rd graders) had to say: 73% responded 'yes' when asked if they use computers to help with their schoolwork. 'Interesting report and a good overview of how the level of sophistication grows with each of the higher level grades...alas we may have a generation coming who will scoff at the idea of keeping up with technology, it may be more of a challenge for technology to keep up with their demands.

    March 28, 2004

    No One In Higher Education (Administration) wants to look stupid

    Moving classes to an online environment was not only to be THE trend in education but is a threat to the survival of the traditional residential higher education setting...plus, it is/was an untapped gold mine. If you have been around for the last 10 years, you know the story and have heard the debate.

    Continue reading "No One In Higher Education (Administration) wants to look stupid" »


    March 23, 2004

    Digital Natives Digital Immigrants

    Marc PrenskyFrom www.marcprensky.com: Digital Natives Digital Immigrants(PDF) I discovered this article on the Learners Together ezine, written by Marc Prensky of gamestotrain.com describing the difference between today's learners and "the rest of us".

    March 19, 2004

    Three Letter Acronyms Contribute to Technology Gap?

    The artcle in DreamHomeTour.com is over two years old now, but the author identifies a generational gap within the real estate agent community as being divided by those under 35 and those agents who are older than 35. Tech Gap Looms in Listings Avenues, published October 28, 2002, points to a level of resistance to change from traditional lead generation to Internet Data Exchange (IDX) and/or Virtual Office Web sites (VOWs)...particularly in the agent group above the age of 50. Of particular interest to the Dragon, was a quote by Daren Bien of Keller Williams in Austin, Texas:
    "Anything with a three-letter acronym like 'IDX' or 'VOW' sends shudders down their spines. When we started talking about 'IDX' with agents, (only) about 20 percent of them understood and embraced it. But when we called it 'online broker reciprocity', (more of them) understood it. It is not a question of understanding the value of broker reciprocity and other tehnology tools. Technology types just need to package them in a fashion that's easy to grasp"
    So, for those of us wanting to understand the generational gap and diffusion of technology, there is a lesson here to exercise caution in the naming of an application or technology that may sound 'cool' to a younger generation, but literally frightens off what might be an accepting older generation. The Dragon did notice the care that Mr. Bien exercised in describing these two new technologies as "online broker reprocity". It is a good thing he didn't call it "OBR".

    March 17, 2004

    Small vs Large - Canadian Business Technology Gap Defined

    The race to catch the dragon's tail is a tough one in the business world. Small businesses are adopting basic techologies at an increasing pace, however, large businesses continue to raise the technological bar...and by doing so, manage to maintain a technology advantage between themselves and small businesses. Statistics Canada published a report last month titled, "Information and Communication Technology Use: Are Small Firms Catching Up?." (The complete report is available in PDF.) The Statistics Canada report, written by Mark Uhrbach and Bryan van Tol, provides statistical information on where small business made gains in technology during the period 2000-2002. Significant to the report are the technologies used to define the different gaps. Use of PCs, email, and internet access are criteria where small business have made significant gains. The criteria where large businesses have increased the rate of acceptance include: website, online purchasing, online selling, and high speed access. A full year of data, 2003, is not included in this report...and that is OK. In technology time, a year a significant period. In an expanded list of criteria for the technology Dragon, where should wireless access, the pda(s), internet delivery via the power grid, and multi-lingual web sites fit into business technology advantages? As the report shows, the use of PCs, email, an internet use is approaching a high level of diffusion. How much longer will it be before email rolls off the list and joins the ubiquitous telephone as a technology that we take for granted in business operations? It took the telephone nearly 100 years to reach diffusion within the industrialized world, my, how the technology timeline (flash) is compressed!...and the tale of the dragon moves on.

    March 16, 2004

    Is the Gender Gap in Technology Self Imposed?

    Defining technology and defining technology gap seem to be an ongoing struggle. By many accounts women are a growing percentage of college populations, but are they advancing technologically to make up any perceived 'gap' between men and/or the current technologically immersed generation? Is it possible that the technological gap is widened, perhaps inadvertently, by a woman's choice? In the March 8, 2004 Business Section of the Naples Daily News, Theresa Stahl interviewed two executive women and asked for their reactions to an AAUW study indicating that women are still concentrated in traditional female-dominated professions and are not positioned well to move to higher paid IT positions. From the article, Local Executives Discuss Women's Advancement in the Workplace, Stahl asks Adria Starkey, a gulf coast regional president of Wachovia Bank: "Is there a technology gap between males and females? Answer: (The study says) that women are getting further and further behind in the technology industry. I disagree with some of that. I think that women make choices on what they love. Science and math are where girls drop out in middle school. I think the educational system is trying to address that issue. I haven't seen it. There are as many girls (as boys) on the math team. The number of women applying to engineering school is as many as guys. It's not gender (discrimination) as much as choice. Women have a tendency to be social, and technology isn't social. I'm not sure (fixing computers) would stimulate you. You don't want women to do things just to make the numbers move. You want women to do what they want to do. " Although I am not comfortable with the generalizations that "technology isn't social" and "..not sure (fixing computers) would stimulate you"...I can certainly understand the perception that love affairs between women and technology aren't exactly making headlines. Can we define the "technology gap" between men and women? Is it possible that closing the gap is not a priority of women?