Belmont University

December 30, 2005

Predictions for 2006

Here are my predictions for 2006 and beyond:

The economy will continue to grow throughout the year, with most of that growth a result of expansion of the entrepreneurial economy.

- Unemployment in the US will drop well below 5%.

- New job creation will exceed 100,000 jobs per month, which is the number we need to keep up with growth in the work force. Most of this will come from businesses under 500 employees.

- Productivity will continue to improve.

(The one caveat to these economic predictions would be a major "event" in the US related to the War on Terrorism).

The Entrepreneurial Generation (currently 18-27 years old) will begin shape several social and economic trends over the next ten years.

- Large corporations will find the recruiting of management talent to become increasingly difficult as more young people will choose entrepreneurial career paths.

- America will see a major shift to a more libertarian philosophy as the Entrepreneurial Generation pushes for less government involvement in their lives. They will be fighting both the political left and political right on this. Both Republicans and Democrats will fight to keep the massive entitlement programs that give them their power base in place. The traditional right-wing will fight to keep their activist social agenda in place. Given the size and the tenacity of this generation they will prevail in creating the first true fundamental change in the political direction of this country since the New Deal. It will be at least 2010 before this political shift kicks into high gear, but the seeds of this change are already taking place.

- This generation will lead the push for true tax reform in this country by 2011, with the elimination of the current income tax system.

The debate over eminent domain will subside as state governments will curtail its use and local politicians who have abused it will be thrown out of office.

My worst track record for predictions relates to my sports teams, but here they are:

- A major coaching change in Green Bay will lead to the retirement of Farve.
- Kentucky will make it to the regional championships, but will fall just short of making the Final Four.
- Belmont will have three teams qualify for NCAA tournaments in 2006. Both basketball teams and the volleyball team will win their conference tournaments for the automatic bid.

Happy New Year!!


December 29, 2005

Stay at Home Mom; Stay at Home Entrepreneur

I have seen a sharp increase in the percentage of young women entering our entrepreneurship programs. For those young adults between 18-25, family and parenthood are critical elements of how they plan to view their success in life. Many of them believe that they can create a better balance between their family and professional aspirations through entrepreneurship. Many young mothers are looking to home-based businesses to achieve the an ideal balance.

Any home-based business creates challenges in setting up boundaries between work and family. StartupJournal has a feature on a young mother who has found some simple rules to help make this balance work:

- Teaching the kids to respect the office and work time.

I like to call this the "Beaver Cleaver's Dad Rule." On the old Leave it to Beaver TV show Beaver's Dad, Ward Cleaver, had this formal office in their home. The kids knew to only go in their when invited, and if they were invited it was usually because they were in trouble.

- Keeping office stuff in the office.

This rule applies to both the parent and the kids. The stay-at-home-parent needs to have clear boundaries between their "work place" and the rest of the home. The kids need to learn that all of the cool stuff in their parent's office is not for their latest art project.

- Controlling the phone.

One of the cute things most three year olds do is to try to answer the phone. They learn by imitating their parents. When there is also a business phone in the home, this cute trick can lead to embarrassing moments. Using a dedicated cell phone for the business line that only the working parent controls is one way to help get around this issue.

- Maintaining a schedule.

Set clear hours for "going to work," even if it is only in the next room.

- Managing client perceptions.

Eventually the kids will make enough noise to be heard over the phone. Let customers know that "home" is where you work up front.

- Staying motivated.

It is easy to get distracted when working at home. Playing with your spouse and the kids can sound like a lot more fun than the project you are working on. But, remember that your business is important for the family. It helps to pay the bills.


December 28, 2005

Small Business Registration for Contracting

How do you get your small business into the mix for government contracting based on ownership status (minority owned, women owned, etc.) or location in a redevelopment zone? One of the first steps is to register with a search engine set up by the SBA.

(Thanks to Ben Cunningham for passing this along).


Tax Cut Fever Spreading

Putting money back in the pockets of consumers helps stimulate spending and putting money back in the coffers of small businesses helps stimulate economies. This logic is leading to tax cuts around the globe, including Canada and Australia.


Here Comes the Sun

The recent, and temporary, spike in gasoline costs led to dire predictions from the American media and meaningless hearings from our politicians. As always, the free market took a different path. Entrepreneurs looked for new ideas created by the so-called crisis, for out of change and chaos comes new opportunity.

Red Herring reports that one sector that saw a lot of action in 2005 was solar power.

Within the U.S., orders are on the rise, however, leading to back orders and increased prices for solar panels. Some manufacturers report they have pre-sold their plant capacity.

Even with tight manufacturing capacity, analysts predict that sales of solar systems will triple by 2010.


December 27, 2005

Carnival of the Capitalists

Here is the last COTC of 2005. Enjoy!


December 21, 2005

Merry Christmas

nativity1.jpg


A CHRISTMAS PRAYER
by Marty Robbins

Dear Lord I want to thank you
for what You've done for me
For all these many blessings
In a world that's caught in grief and misery
No matter where I wander
I 'm always in Your site
and so my thanks to You, My Lord
upon this Christmas Night

If all my prayers aren't answered
then Lord, I understand
There's others more deserving
Others Lord who need a helping hand
I pray you'll guide and keep me
Ever near the light
And so My Deepest Thanks My Lord
Upon this Christmas Night.


I will be spending the next few days with family and friends as we celebrate Christmas. Have a blessed and merry Christmas.


December 20, 2005

CFO Roles Changing

When a company upgrades their lead financial executive from a Controller to a CFO, one of the major benefits that they hope to gain from the higher salary is help in managing growth and assisting in raising financing. A new study reported today by Red Herring seems to show another unintended consequence of Sarbanes-Oxley. CFOs are spending much more of their time engaging in compliance related activities rather than helping their employers expand the business.


Free Enterprise for Farming Works in New Zealand

The US and Europe need to take a lesson from New Zealand, where twenty years ago they decided to end government subsidies to farmers. The predictions at the time were dire, as many believed that farming in that country could not survive as a free market.

Instead, farming today is 16.6 percent of total gross domestic product, up from 14.2 percent in the late 1980s, and in the year to April 2005 it racked up exports worth $12.7 billion, more than half of all New Zealand exports.

The farmers have learned to diversify. During the subsidy era New Zealand had 72 million sheep -- 18 for every human. By last year the number was just 39 million, but more efficient methods mean the islands still produce the same amount of meat, and meanwhile freed-up land is being turned over to growing grapes for wine and other exotic crops. There are even niche markets of deer, goats, ostriches and llamas.

Imagine that.....markets working better without the meddling of politicians and government bureaucrats.


Year End Tax Tips

Since real tax reform may never come, we have to live with the current system. So here are some year end tax strategies from the Arizona Republic:

"(A)ccelerate expenses, delay income." The concept is that it's always better to pay taxes later rather than sooner. In essence, you delay taxes for an entire year on income you've put off receiving until January and get the benefit of deductions a whole year earlier for December expenses.

The easiest way to "accelerate expenses, delay income" is to send out invoices at the end of the month and prepay January bills. Of course, if you've had a bad year - you have no profits or will be in a low tax bracket - reverse this and accelerate income and delay expenses.

They also offer several specific year end tips, but as always, check with your CPA.


New York Transit Strike Hurts Small Businesses

Thousands of entrepreneurs will feel the pinch of a New York City Transit Strike. From Inc.com:

Many of the city's 468 subway stations contain newsstands, barbershops, and shoeshine stands. In interviews at Grand Central Station, Times Square, Columbus Circle, Union Square, and 86th Street and Lexington Avenue, small businesses in the underground stations said they hoped to avoid the loss of workdays that a strike would force.

"I would have no choice but to go home," said Tariq Sheikh, behind the booth of one of his four newsstands in the Columbus Circle station. "How are we going to survive if we have to feed our families and pay the bills?"



December 19, 2005

Will Sarbanes-Oxley be Reformed?

The National Dialogue on Entrepreneurship reports that the SEC is considering reform of Sarbanes-Oxley.

In an effort to ease this burden, the Security and Exchange Commission's Small Business Advisory Group is recommending that the law's rules be eased for smaller public companies. Specifically, they recommend that firms with market capitalization below $750 million and revenues below $250 million should not be required to have an outside auditor test their internal control systems.

If these changes move forward they will ease requirements on over 7.000 small companies and possibly open up public offerings again as an option for emerging businesses.


State and Local Efforts Under Way to Limit Eminent Domain, But Larger Moral Issue Looms

When the Kelo Decision came down from the Supreme Court this past year, the battle front over private property rights shifted to the state and local level.

In a move to shore up private property rights throughout Michigan, voters will have the chance to decide on limitations on the use of eminent domain by state and local governments in that state. From CrainsDetroit.com:

Governments condemning private property would have to demonstrate by "clear and convincing evidence" that the taking is for a public use. That's a higher standard than the "preponderance" of evidence required for a general condemnation of private property.

Similar state-wide initiatives are also moving ahead in other states, including Missouri.

We are also seeing local governments battle over the proper use of eminent domain, such as this example from Rolla, Missouri.

But, even with limitations on the books, we must always remember that we are dealing with politicians with these matters. For example, Florida has limitations on the use of eminent domain already in place. It can only be used if it can be demonstrated that the property is a slum or a blight. However, in battle over water front property at Riviera Beach we can see that one man's blight is another man's home and neighborhood. If politicians and developers want property bad enough, there is always a consultant who can craft a study to meet the state's definition of blight.

The battle over property rights created by the Kelo Decision will not be won simply with legislation, although such actions are important. This is also a moral issue. We have built this country on the fundamental premise that government is in place to serve the people. The Kelo Decision tips the balance on this. Governments can now decide who will serve them best.

Samuel Gregg captures this in his essay found at Acton.org:

St. Thomas Aquinas once wrote that private property was a great bulwark against undue expansion of state authority, precisely because my ownership of a property means that I, rather than government officials, make most of the decisions about how to use it. Kelo's expansion of eminent domain undermines this very basic protection against excessive government power.

We need to fight the battle for property rights at the state a local level, but lawyers and lobbyists can find wiggle room in any laws that are passed. We also need to begin a public dialogue on what kind of country we really want to become. Free enterprise and property rights is the foundation that helped to make this country great. The Kelo decision was a major shift of power from the individual citizen to the state.


Carnival of the Capitalists

Carnival of the Capitalists can be seen at Coyote Blog this week.


December 16, 2005

November Employment

The Bureau of Labor Statistics released a report today on regional and state employment and unemployment for November.

Highlights of the report:

- Non-farm payroll employment increased in 42 states and the District of Columbia, decreased in 6 states and remained unchanged in 2 states in November.

- California recorded the highest non-farm payroll employment gains (+20,400), followed by Florida (+17,900), Texas (+17,300), and Louisiana (+14,600). Non-farm payroll employment decreases were minimal and were experienced in Indiana (-2,800), Minnesota (-2,600), Tennessee (-2,200), Kentucky (-1,000), South Dakota (-400), and Vermont (-200).

- New Jersey (+0.7 percentage point), Missouri and New York (+0.6 percentage point) and Michigan and Pennsylvania (+0.5 percentage point) each had the highest unemployment rate increases from October. Alabama (-0.9 percentage point), Utah (-0.5 percentage point), and Vermont (-0.4 percentage points each) registered the largest over-the-month unemployment rate decreases. Forty states and the District of Columbia reported unemployment rates in November that were not appreciably different from those of October.

- Twenty-five states registered over-the-month unemployment rate increases in November. Nineteen states recorded unemployment rate decreases. Six states and the District of Columbia recorded no change.

- The unemployment rates in Louisiana and Mississippi are still elevated due to the effects of Hurricane Katrina although progress was made in the month of November.


Recovery in the Gulf

While politicians are wrangling about whether the government acted fast enough and with enough money for hurricane relief, many entrepreneurs are quietly rebuilding their businesses in the Gulf region. StartupJournal has the inspirational story of Armstrong's Supply Co. in New Orleans.

After Hurricane Katrina caused the company at least $500,000 in property damage, wiped out an estimated $600,000 to $700,000 of merchandise and, in the immediate wake of the storm, made sales nearly impossible, Mr. Armstrong asked his suppliers for help. Many of the bills he owed from June, July and August, normally due by Sept. 10, were deferred to Dec. 10. Meanwhile, Armstrong's Supply continued to accumulate additional expenses through the fall, a large chunk of them also due by the 10th.

So how did the company manage to get all of that money out the door?

The same storm that knocked Armstrong's off its feet also generated tremendous business opportunities for the company.

This is a great story of the power of the free market to heal even the wounds caused by the devastating storms this past fall. Armstrong did not sit idly by waiting for Uncle Sam to bail him out. He just figured out a way to get back on his feet and rebuild his business.

This is actually the sixth story in a series about this business. I strongly recommend going back and reading his entire saga.


December 15, 2005

Happy New Year From the IRS

The New Year will be bringing surprises to even more small businesses this year thanks to the IRS. What are these surprises? More audits and millions of additional taxpayers caught in the Alternative Minimum Tax! From Inc.com:

On November 30, President Bush signed into law an act designating $4.7 billion for enforcement, an increase of $362 million from 2005. Small-business advocates are already sensitive to heightened scrutiny of tax compliance following an announcement this summer that the IRS would conduct 5,000 random audits of small businesses over a three year time period.

That's right, the IRS now will be spend $4.7 billion just on enforcement. Although the IRS claims they will spread the pain to all categories of tax payers, in the next breath they will tell you that most of the so-called "tax gap" (uncollected taxes) results from underpayment by small business owners.

The Alternative Minimum Tax surprise is a result of the Senate failing to take any action to adjust the rules for when this tax rule applies. The rule was set up decades ago to catch the rich who were able to completely avoid income taxes.

From the Tax Foundation:

Congress enacted the AMT in 1969 following testimony by the Secretary of the Treasury that 155 people with adjusted gross income above $200,000 had paid zero federal income tax on their 1967 tax returns....In inflation-adjusted terms, those 1967 incomes would be roughly $1.17 million in today's dollars.

This tax avoidance by a few high-income taxpayers was widely perceived as unfair. Rather than directly addressing the problem by eliminating the deductions and credits in the tax code that were leading to the tax avoidance, Congress laid an additional layer of complexity over the regular income tax in the form of the AMT.

But the income rates were never adjusted to reflect inflation, so now millions feel the effects of the AMT. In fact, the AMT now ensnares mostly middle and upper middle income taxpayers and not the super rich. However, the Republican led Senate has too may important things on their plate to possibly deal with a bill to fix this problem and help over 15 million middle class and small business taxpayers (that was already approved in the House).

So let's recap. The IRS code, which is now over 60,000 pages long and growing every day, is so complex that it costs small business owners thousands of dollars per employee to try and comply. And even though it is so complex that even experts within the IRS cannot give consistent answers to tax questions, we are now paying more taxes to help the IRS increase their enforcement to collect these taxes. And because it is so complex, they had to make rules to assure that rich people could no longer use these rules (created in large part by the IRS and its supporters in the tax industry) to not pay taxes. But now those same rules are really increasing the tax obligation of millions of middle class taxpayers who are just trying to take simple and common legal deductions, such as really high state income taxes and deductions for dependents. And we elected a President and Congress from a party that talks about cutting and simplifying taxes, but when given the opportunity to finally fix this crazy mess, they pass a "simplification" bill that will actually increase the complexity of the system.

Got it?

Happy New Year......


December 14, 2005

Rural Digital Divide

A new report issued this week by the Office of Advocacy of the U.S. Small Business Administration provides detail on the rural digital divide. The report, Broadband Use by Rural Small Business, documents greater broadband use by small businesses in urban areas compared with small businesses in rural areas.

The report's author reviewed a number of reports showing links between information technology investment, broadband penetration, and economic growth. These results, combined with documented lower levels of rural small business broadband use, indicate that without increased broadband access rural economies could miss out on higher levels of growth and job creation.

Broadband is fast becoming an issue of economic and social infrastructure, just like electricity, paved roads and telephones were in past generations. One thing that almost all of us can agree on is that government should be focused on is providing necessary public goods and services. Just as providing access to electricity, telephone and good roads were important vehicles of commerce in the past, quality Internet access is today's economic equalizer, especially for small businesses,

This does not mean that government should pay for and provide broadband access across the country. All of the other advancements of infrastructure were accomplished by various forms of public and private cooperation. But it should become a major priority to find workable solutions for this issue.

Some may argue that broadband is different than the other aspects of our infrastructure. That is because we just cannot imagine living without things like telephone and good roads. But civilization operated for thousands of years without these improvements. Now from our perspective these are necessities. Very soon broadband will be the same thing. It is not just a means of access to entertainment. It is becoming the back bone of commerce and communication: a critical public good.

Small business is the engine of this economy and the Internet is one of the important sources of fuel for that engine.


December 13, 2005

What is Hot for 2006

Entrepreneur magazine has published their annual "Hot List" for 2006. It is an interesting source of trends and ideas for new businesses. One important caution, however, is that sometimes you may already be a little late when things hit lists like this, so make sure to do your homework. Some markets may already have several competitors operating these businesses. Even these great ideas have to be evaluated as true business opportunities (here is a post from earlier this year on how to properly examine ideas for their feasibility).

You also have to be clear if the idea is a fad. Fads have a very short business life. It is not a reason to reject an idea, but fads need to be managed carefully. Do not over-invest in overhead, as the business may only last a year or two. If you choose to start a fad business, it means that you should be thinking about your next business even as you start the current one so you keep your income flowing from deal to deal.

Here is a summary of their list of specific business ideas:

Food Related Opportunities: Teas, on-line specialty foods, do-it-yourself meal preparation, one product restaurants, chocolate cafes

Security Businesses: shredding, ID theft prevention, Internet security, data backup, surveillance cameras,

Tech and Home: mobile add-ons, iPod accessories, home staging, senior retrofitting

Business to Business: tech consulting, staffing, tech recycling

Products and Services for Kids: party/activity centers, child care, teaching toys, education and tutoring, cooking for kids, kids' hair salons, e-tailing to kids, "tween" tech

They also highlight a few miscellaneous business ideas that are worth a look.

Two useful features they include are a broad look at emerging industries and consumer trends. These could be rich sources of your own "hot idea" for 2006.


December 12, 2005

Location, Location, Location

Every semester I have Stuart McWhorter, Co-Founder and Managing Partner of Nashville-based venture capital firm Clayton Associates, come to class to talk about the venture capital process. One of the points he always drives home to my students is that most venture capital firms tend to prefer investing in industries that they have experience in from previous deals. He also says that they prefer to work with deals that are more local.

It seems that a study by Junfu Zhang available at the Kauffman Foundation web site supports this, particularly when it comes to Silicon Valley.

This paper shows that Silicon Valley received a large proportion of the nation's total venture capital investment during 1992-2001 and that start-ups in Silicon Valley appear to have easier access to venture capital: They receive the first round of venture capital at a younger age, raise more money in each round of financing, and complete more rounds of financing. This easier access to capital significantly affects start-up performance in Silicon Valley. While the easier access may simply be a result of the higher supply of monetary capital in Silicon Valley, it is also consistent with the view that venture capital in Silicon Valley comes with more human and social capital.

This last point is also driven home by most venture capitalists that I know. Most will tell you that they often do multiple deals over time with the same entrepreneurs. The odds of you getting funded go way up if you have been funded by them in the past.

As the old saying goes, "If given a choice between an "A" deal and a "C" team, or an "A" team with a "C" deal, venture capitalists will take the "A" team every time."

And the chances are even higher if they have worked with that "A" team before and if that team is right around the corner.


Carnival of the Capitalists

samaBlog is our host this week for Carnival of the Capitalists.


December 11, 2005

Is This Entrepreneurship?

A colleague of mine who teaches English sent this picture to me. I thought it might help further refine the definition of entrepreneurship that I was working on in my post last week.

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December 09, 2005

California Cultures Collide

It seems that environmentalism, which so much a part of California culture, has won out over another major icon of the left coast: surfing. Gordon "Grubby" Clark, one of the two entrepreneurs who revolutionized surf board manufacturing, is calling it quits due to mounting environmental pressures. From CNN.com:

In a seven-page letter to suppliers seen by Reuters on Wednesday, Clark cited weariness in a lengthy battle with environmental regulators over the manufacture of the foam blanks, or rough surfboard shapes, that go inside about two-thirds of U.S. made surfboards.

Dude!?!?

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(Thanks to Chris Gray for passing this along).


A Definition

It seems rather odd that after over 1,000 posts at this site I finally get around to a direct discussion on the definition of entrepreneurship. I have written about the definition of a small business, which is more of a bureaucratic designation than anything else, but I've never really tackled the term that is the basis of this blog site.

At first glance this should be straight forward. I teach entrepreneurship and I have been an entrepreneur. I can just look to the text books we use and my own experience and that should be that.

If we go way back to the French root of the word, entrepreneurship means "to undertake, to attempt, to try in hand, to contract for or to adventure."

Here is the definition that my co-author and I used in one of our academic papers recently:

A commonly accepted description of entrepreneurship is a process of identifying, evaluating, seizing an opportunity and bringing together the resources necessary for success.

In essence entrepreneurship describes a process of pursuing opportunity in the market.

For years we got stuck thinking about entrepreneurship as a type of person or even type of personality. But this really got us no where, because in reality entrepreneurs come in all types, particularly when we start to look at them around the world.

So once we focus on what entrepreneurs do it should be easy. But, there are two issues that creep in that cause confusion.

Entrepreneurship Becomes Generic.

Entrepreneurship has become sort of a generic term that describes all sorts of behaviors that involve being creative, being mischievous, being sneaky, breaking rules, not wanting to follow rules, and so forth. An example involving rules can be heard every day in large corporations. "I wish they would leave me alone. I am just being entrepreneurial." These people are not starting any businesses; they just use the term as cover for not wanting to follow corporate policy. I actually heard a criminal described on a newscast as being entrepreneurial because he was somewhat clever and creative in his crime. At least in American culture, the term entrepreneurship has become blurred into any one of a large collection of basically anti-social behaviors. But, I suspect from conversations I have had with friends and colleagues from around the world that is not uniquely an American issue. In some cultures they avoid the use of entrepreneur, because it has developed the connotation of a sleazy, cunning con-man.

This is what can happen when terms take on a more generic meaning. The term loses specificity and really begins to have no clear definition. Entrepreneurship has become a trendy term that can mean almost anything you want it to in many contexts.

No Clear Boundaries.

A real problem that even the definition that we used in our recent paper is that it does not help us, in a practical sense, tell us what entrepreneurship is not. It does not set any exclusionary boundaries. When I have tried to offer some suggestions for boundaries around what is and what it not an entrepreneur, I have ruffled some feathers. But that is what a blog is all about, so here we go.

1. The process of innovation that goes on in large companies is not entrepreneurship.

This flies in the face of what I wrote about in my first book, Organizational Entrepreneurship, in 1990. But, I have come to believe that entrepreneurship should be about what individuals do, not the collective strategy of corporations. This leads to me second boundary.

2. Entrepreneurship includes only privately held businesses.

An IPO is an event that takes a business out the realm of being an entrepreneurial venture. Once a business "goes public," everything changes. The culture will begin to change. The objectives will change. Once a business uses public funding, it begins to become a public good. It is no longer about an owner/operator running her business. The founding entrepreneur becomes a corporate executive following the wishes of the public shareholders of the business. As many entrepreneurs quickly learn, once their business went through an IPO it was no longer their business to be run based on their aspirations, their values and their goals. They became administrators of a business owned by others.

3. Not all privately held businesses are entrepreneurial ventures.

Succession to the next generation in a family business, an ESOP, or other internal ownership transfers from the founding entrepreneur to other internal owners takes these businesses out of the boundaries of entrepreneurship. On the other hand, I think that someone who buys an existing business as an outsider is an entrepreneur in that act. I know that creates a little fuzziness in my boundary at this point, but I have enough gray hair in my beard to get away with subtle inconsistencies. I am still sorting out the exact distinction here, but I know there is one.

Maybe I have been in an academic setting for too many years now. When I was an entrepreneur, I know that I couldn't have cared less about such issues. We were too busy trying to make payroll and get ahead in the market. But now that I am in my Ivory Tower, I find this kind of pondering rather interesting and even a little entertaining.


Fair Tax Carnival

The first edition of the Fair Tax Carnival can be seen at SpeckBlog.


December 08, 2005

Time to Update Your Staffing Plans

Small Business Trends has predictions of more competition for entrepreneurs looking to hire new employees.

Here are my suggestions on preparing for this tightening hiring market:

1. Keep Staffing Forecasts Current. Even if you are a small business, you need to think down the road for the next two or three years to anticipate what your hiring needs may be. Forecasts should be updated every few months to adjust for changing conditions and the changing state of your business. Keep your eye on long term trends within the labor market segments you will need to be hiring from. Some types of employees will be particularly hard to find, so extra effort will be required.

2. Base Staffing Plans on Milestones, not on Time. Never tie your staffing plans to the calendar. The passing of six months is not what will require you to hire new employees. Know what the triggers are in your business that will necessitate more employees. For example, it could be things like a certain number of clients, sales levels, or production levels for employees. And don't forget your need for supervisors and support staff. Know how long it will take to recruit, hire, and train new employees for each position you are planning to hire so they can be ready to work when you really need them. Hiring will take longer in a tighter market.

3. Measure Your Employment Triggers. Work with your bookkeeper or controller to give you quantitative reports on your hiring triggers, and insist that you get these reports regularly. You need to have the timing of the hiring process accurate, so the chances of not having staff to support growing demand are minimized.

4. Never Just Hire Warm Bodies. Hiring someone just for the sake of hiring rarely works. Mediocre hires make mediocre employees. This will only postpone hiring the right people and force you to get rid of the dead wood you just hired before you can hire the people you really need. This will actually hinder your ability to grow.

5. Keep Current on Wages and Salaries. The tight job market will put some upward pressure on pay due to supply and demand. Stay competitive in your pay.

6. Keep Pricing Current with Increases in Labor Costs. Increase prices to cover increases in labor costs. Don't let your pricing lag too much or cash flow will become a major issue as you grow due to shrinking profit margins.

7. Don't Forget to "Close the Bank Door". The single best staffing tool you have is retaining the good employees you have right now. Create a culture that makes good employees want to stay with you. You may have to pay a little more that you'd like to, but it is much more cost effective that constant hiring and training.


Courage in the Gulf

I had a conversation last night with one of our student entrepreneurs. She was learning the hard way about the roller coaster ride of entrepreneurship. After experiencing one her best weeks ever last week, she was faced with perhaps her greatest challenge yet this week. I told her that this is what entrepreneurship is like. It is not the straight line of growth we predict in our financial forecasts or the realization of each milestone with the clockwork precision that our business plans envision.

Some describe it as being like a prize fighter. To make money you have to work really hard knowing that every once in a while you will get your brains knocked out. To me it is like my golf game. It is mostly just trying to move ahead by dealing with some good shots and some bad shots, some lucky bounces and some unlucky ones, and trying to do all of this without losing my soul.

Courage is the entrepreneurial virtue that keeps us level-headed during the highs and keeps us moving forward during the lows.

Fortune Small Business offers the inspirational tales demonstrating the courage of four small business owners who are rebuilding their lives and their businesses in the wake of last fall's hurricanes.

Jason Perry, Out of the Box Web Productions, New Orleans, LA

Within days of Katrina, Perry faced a serious cash crunch. All through that giddy August, he had been borrowing heavily to buy the equipment to service his new client. He had purchased a phone system and two servers and had leased new computers from Apple and Dell. For all he knew, Katrina had wiped out all his equipment, and he had no idea how he'd make his lease payments.

Donald Ridings, ABS Computers & Satellites, Gulfport, MS

On the morning Katrina hit, Donald Ridings and his wife, Helen, started driving. They had a plan that was both vague and crystal clear: to get far away from Gulfport. The couple own an old New Jersey Transit bus that they've converted into an RV, complete with a bedroom, a kitchen, and hot and cold running water. They simply got on I-10 and headed east. "We had no clue where we were going," says Ridings.

Austin Tindol, Gulf Coast Glycol, Gulfport, MS

The mood was giddy on Aug. 26 as Austin Tindol held a ribbon-cutting ceremony in Gulfport. It had taken 18 months to launch Gulf Coast Glycol, an outfit that recycles used antifreeze into reusable antifreeze. Tindol raised a glass of champagne, toasting (their)...a new family business....Within hours, an ominous note had crept in. Weather reports indicated that a hurricane was heading toward the Gulf Coast.

George Brumat, Snug Harbor Bar, New Orleans, LA

When Katrina hit, Brumat took cover in his third-story apartment about a block from the club....Soon the couch was rumbling and bouncing, says Brumat, and the walls were swaying in the 150-mph winds. Looking out the window, he witnessed "roofing tiles flying like sparrows and tall magnolias going down."

These are just four examples from the thousands of small business owners in the Gulf region who are not giving up on their visions and their dreams. Although they have all suffered through the ultimate low point as entrepreneurs, they are all rebuilding their businesses.

These are the real entrepreneurial heroes. Keep them in your prayers.


December 07, 2005

Disaster Planning

Hurricanes, terrorist attacks, ice storms, tornados, pandemics, fires, floods....while things like this may seem too abstract and too overwhelming to even think about, you need to do just that for your small businesses. You need to develop a plan for unimaginable. I offered my tips on disaster planning a few months back.

StartupJournal summarizes some additional useful advice from a recent meeting of small business owners. Here are some of their thoughts on disaster planning.

Before a disaster strikes:

- Sit down with your management team, or if you are small enough your employees, and test your plan.

Present a disaster and see how well everyone knows your plan (if you have one) and what the holes are (and there will be several). Throw in some twists and turns to see how everyone reacts.

- Back-up your files.

When I was a doctoral student many, many years ago we all developed a system to protect our dissertations from possible disaster. We did not have personal computers in those days, so we had not developed the false sense of security that we now get from those little machines. We had hard copies of stuff. And if they were destroyed we knew we were sunk. What we had to lose was tangible and we held it in our hands. Your data is just as important, but often forget how vulnerable it can be. With our dissertations we kept one complete copy in our office at the university, one complete copy at our home, and one complete copy in our car. We figured that even if a plane crashed into the university it could not also hit our car and our house. In our business I insisted that we keep copies of key materials off site. Be paranoid about your important data and information and assume that the worst case will happen. Keep at least one set of back-ups off site.

Once a disaster hits:

- Do what ever it takes to get operational again.

We saw after 9/11 how paralyzed many folks became. They did nothing for days. You cannot afford to lose that much time in your business, so be resourceful and be determined. When Dick Schulze's stereo store called the Sound of Music was hit by a tornado, he salvaged the merchandise that he could, rented a tent, and set up a sale. The rest is history, as huge crowds came to take advantage of his low prices. He learned from this experience and out of it transformed his business; this was the creation of Best Buy. Not only can you survive disasters, but they can often make your business stronger over the long run if you manage the situation properly. Do not give up hope and do not wait for others to help. It will be up to you.

- If you have insurance, you can hire your own adjuster to represent you.

The adjuster who represents your insurance company will have their best interests at heart, and not yours. Everything is negotiable and having an expert on your side can help.

The most important tip was not mentioned in this article: cash is king. The more cash reserves you have, the better the chances that you can survive even the worst case scenario. In these times, your goal should be to have 30-90 days of operating cash available. If that means keeping your salary a little lower than you'd like for a while, it is well worth it if it keeps your business going through the next disaster.


Pitching to Angels

A nice feature of Kauffman's new eVenturing site, which I first mentioned last week, is how it organizes resources. For example, they have pulled together a nice collection of sources addressing angel financing.


December 06, 2005

A Deal No Small Business Will Ever Get

I have been ranting about the favor that lobbyists can curry for their large corporate clients the past few weeks. Bill Hobbs offers an example from right here in my own back yard. Nissan pulled off huge tax breaks as part of the move of their corporate headquarters to Franklin, Tennessee (a suburb of Nashville). Of the $194 million in tax breaks, $64 million was specifically set up by a Nissan lobbyist in such a way that none of the legislators who sponsored the amendment that contained the tax break language even knew what company it was really going to help and how much it would eventually cost in tax credits. There was no public debate.


Study Sheds Light on Women Entrepreneurs

A new study just released by Babson College offers some interesting insights into not only women entrepreneurs, which was the focus of the study, but entrepreneurs in general. The authors studied 215 woman-led firms in Massachusetts from 2000 - 2004. Here are some of the highlights:

- Women CEOs are ambitious and are primarily motivated by personal achievement (85%) and a desire for challenge (80%). Debunking the stereotype that women are driven to start businesses solely out of economic necessity, more than 54 percent stated that economic necessity was barely a motivator or none at all. Similarly, while nearly 32 percent cited the glass ceiling as a motivator, 48 percent said it was minimally a motivator or none at all.

One myth about entrepreneurs is that the growth in new business start-ups is from a growing number of people being displaced by their previous employers. This study reinforces what I see. The entrepreneurial economy we are in today is real and it is being driven by people who are highly motivated to be entrepreneurs, and not just being thrown into it by life's circumstances.

- Establishing strong customer and employee relationships are considered the cornerstones to conducting business. The women CEOs cited customer satisfaction as the leading factor in doing business (97 percent), followed by key human resource issues: employee satisfaction (92 percent), company culture (81 percent) and work/life balance (67 percent). These areas were ranked higher as daily business priorities than rapid sales growth, high profitability, personal financial reward, high market share and personal autonomy and control.

These are interesting findings that support many other studies reporting that the meaning of "success" to entrepreneurs is very personal and much more complex than sales and profit growth. There are even deeper reasons people are driven to start new ventures.

- Of the 43 companies that consistently participated in the study over a five-year period from 2000-2004, the average company grew nearly 27 percent from revenues of $13.9 million in 2000 to revenues of $17.9 million in 2004. In the same timeframe, average employment increased by 9.5 percent, resulting in productivity gains of 15.9 percent.
- The woman-led firms are solidly focused on future growth. Ninety-two percent of the companies expect to grow over the next two years, and 59 percent are anticipating growth of five percent or more annually. The primary focus for growth is through new clients and customer accounts, followed by new products and new geographic markets. Most firms expect to finance growth through cash flow from operations, short-term debt and retained earnings reinvestment.

These businesses are part of the vast majority of entrepreneurs in this country. They are not financed by venture capital, but rather grow organically with minimal outside support. They are bootstrappers through and through.

-Women leaders have a long-term commitment to building their careers and their businesses. The typical CEO of woman-led companies has 27 years of work experience, and 13 years in her current position.

Real entrepreneurship is not a financial transaction, it is a commitment to build a business that "has legs" and builds real value.

- Seventy-seven percent of the woman-led businesses studied continue to be run by their founding entrepreneurs.

Entrepreneurs are not just starters, we are also builders. Another myth debunked.


December 05, 2005

Change in Daily E-Mail Alert Service

To all of you who are email subscribers here at the Entrepreneurial Mind, and all of you should be, you should be getting your email alert from a new service, FeedBlitz, tomorrow morning. In the past your alerts came from Bloglet. I hope you like this new service provider.