One of our friends, Charles Hagood (Massey MBA, '93), from Healthcare Performance Partners has worked with his colleague to develop a very creative Top 10 List for how to kill one's "lean healthcare transformation". Lean techniques are making rapid gains in the healthcare industry as companies struggle with skyrocketing costs, nursing shortages and poor employee satisfaction while simultaneously facing pressure to improve healthcare service to customers. The entire Top 10 list can be found at http://www.leanhealthcareexchange.com/ As an academic myself, I related particularly well to Item #7 (unfortunately, this far too true a statement in many cases). One of the differences that first attracted me to the Massey program was our faculty focus on solutions to real-world problems.
